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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3
Freezer space is good , fridge is too small
on September 9, 2014
Posted by: ShazShaz
from Texas, USA
Expertise:Intermediate
A lot of space in the upper part of the fridge is poorly utilized reducing storage and space efficiency .... It had no butter or egg storage and the deli drawer divider can not be easily moved or opened.... The worst is the ice box which doesn't have an easy remove button or lever. It cools well .
Pros: looks pretty
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 10, 2022
Hi ShazShaz,
Thank you for sending your feedback. We understand you're concerned with your Samsung Refrigerator, as there is no butter or egg storage, the deli drawer divider can't be easily moved, and the ice box has an easy remove button. I understand that you want to use your Fridge's full potential. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Kindly check out the Tips for an organized Samsung Refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Stacking your Fridge properly:
https://www.youtube.com/watch?v=pN8js9mZrXI
Samsung Refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
You may also check pages 29-31 of the user manual to learn more about removing/relocating your Samsung refrigerator's accessories.
https://downloadcenter.samsung.com/content/UM/201904/20190418154924614/DA68-02953A-13-190308.pdf
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBSR/AA
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144784327
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Best Frig ever.
on June 29, 2014
Posted by: RJSL
from Concord, NC, USA
Expertise:Intermediate
Really love my new frig. Beautiful, spacious, lots of features, and reasonably priced.
Only wish the compressor was a little quieter.
Only wish the compressor was a little quieter.
Pros: Bright display, Durable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A kitchen's dream
on January 13, 2015
Posted by: LuvingmyOveninsc
from Fountain Inn, SC, USA
Expertise:Intermediate
This refrigerator has gone above and beyond what I was expecting. Love the room for everything. The freezer is the Bomb. Make's my kitchen Beautiful!
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This fridge has great feature!
on January 14, 2015
Posted by: Nana3
from Indiana, USA
Love, love love. I am glad I waited to purchase this product. Lots of room. Bright light when opened and is holding temperatures well.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Fridge
on August 27, 2015
Posted by: LuvtheDesign
from Aurora, IL
Expertise:Intermediate
We love this design! Everything is very visible and the lighting is excellent. Everything worked after it was delivered, and there were no surprises. The flexi-drawer is very convenient for drinks and snacks.
We keep the fridge free of finger prints and smudges, but I wish they had used a slightly higher grade of Stainless steel for the front of the fridge, like the insides of their dishwashers or the top of their ranges. Would have meant less worry and cleanup.
However, I wouldn't take a star off for that.
The ice-maker is really good and produces a lot of ice fairly quickly.
Pros: Inexpensive, good space management
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on September 6, 2015
Posted by: Pleasestandclearofthedoor
from Denison, TX, USA
Expertise:Intermediate
I did a lot of research before buying this model. The Samsung brand means quality in the refrigerator world. I have enjoyed every feature this model provides: the beautiful lighting, the layout, the French doors, the deli drawer, etc. I love the ice maker! I also like the single dispenser for ice and water. This model is very quiet and meets all of my expectations for a refrigerator. I hope to get years of service out of it.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on August 1, 2017
Posted by: SAF828
from Baltimore, MD, USA
Absolutely love it! Well laid out and very functional.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Water Dipeser Dripping
on March 3, 2018
Posted by: JunkAlready
from Ohio
Expertise:Intermediate
Just got this set up, plugged in and hooked up and the water dispenser is dripping. Will need to call service the first day of owning this thing. Is this what can be expected with this product?
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Johnny, Samsung Care, May 24, 2018
I understand you're disappointed, if you're still having problems with your unit please feel free to contact us via our live chat: https://bit.ly/1deib7Z Facebook or Twitter: @Samsungsupport, or you may call us at the 1-800-SAMSUNG. I am eager to hear from you soon.
^Johnny
^Johnny
Written by a customer while visiting Samsung US