Samsung US Customer Reviews Collected from Samsung US
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product. 
(
959 out of 1,239
)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5 out of 5
5
A must have
on December 21, 2014
Posted by: AllieGirl70
from Arlington, MD
Expertise:Intermediate
I purchased this refrigerator in June of 2014 as a replacement to an older model. I researched for several weeks what brand I did and didn't want. I spoke with friends, family and eventually my sales associate about what I wanted in a refrigerator. I walked around showroom and read specifications. I opened doors and checked capacity because the online dimensions could not tell me what I really needed to know. I wanted to stand next to product and see it in my kitchen. With this model it was love at first sight. I absolutely love my refrigerator. It welcomes me with inviting double doors and clear glass shelves. The humidity drawers and the extra-wide pantry door are all I could ask for. The easy pull bottom freezer does the job. It has far more space and is more functional than the other models that were on display. The ice maker is so quiet and the compressor has a soothing low hum that you can barely hear. I had a function in my home shorty after my purchase and everyone who entered my kitchen remarked about my refrigerator with a few saying they'd too purchase one just like it. My friends jokingly say they hear fanfare music when they open the doors.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on January 26, 2015
Posted by: cam924
from Bowie, MD, USA
Expertise:Intermediate
We almost passed this one by because I read reviews that said the motor was noisy. This refrigerator is awesome. It is quiet, the features are everything I wanted and I am glad we purchased it. I believe Samsung makes quality products and this is definitely one of them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very quiet
on March 12, 2015
Posted by: Anonymous
from Celebration, FL, USA
We love the size of the fridge. We could fit 2 Thanksgiving dinners comfortably with all of our normal groceries if we wanted to. It sure does look great with all of our other Samsung appliances.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
QUITE
on May 27, 2015
Posted by: BISCHY
from Avenel, Woodbridge Township, NJ, USA
Expertise:Expert
GREAT REFRIGERATOR, NICE AND QUITE WITH LOTS OF ROOM IN THE FREEZER AND REFRIGERATOR SECTION. THE ICE MAKER IS A LITTLE SMALL BUT SO FAR HAVE NOT HAD A SHORTAGE OF ICE
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent fridge!
on February 3, 2015
Posted by: almostretired
from Howell, MI, USA
Expertise:Expert
This is our second Samsung fridge and we are truly impressed. Great space, features, design and size. Love the drawer layout.
Pros: Bright display, drawer layout
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FANTASTIC FRIDGE !
on September 16, 2014
Posted by: TMT102065
from N.C.
Expertise:Intermediate
I dont even know where to begin, after purchasing 2 wide screen TV's , Samsung ofcourse. We decided it was time ti upgrade our entire kitchen from the dingy black appliances and we are so happy we did. This fridge is nothing short of FANTASTIC and is worth every penny ! I cannot say enough about it from the looks to the size. WAY TO GO SAMSUNG !!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Its ok
on July 11, 2014
Posted by: socaarcher
After reviewing many different types of units of the same design. That is the french door models. we chose this one.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy ChrystelSamsung CareAugust 9, 2022
Hi ExplorePathfinder,


Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBWW/AA

One (1) year Parts and Labor on Refrigerator

Five (5) years Parts and Labor on sealed Refrigeration system only

Ten (10) years of Parts and Five (5) years of Labor on the Digital Inverter Compressor

Reference Number: 1144781716

Thank you for choosing Samsung. Have a great day!

^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a very spacious fridge.
on July 31, 2014
Posted by: MOMTOTHREEBOYS
My only concern is that it is not producing ice fast enough and doesn't have a very big ice bucket to hold a lot.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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