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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Love this!!!
on November 29, 2015
Posted by: JohannsMom
from Texas
Expertise:Beginner
So my hubby and I were looking for a new fridge to put in our new home. Sourced different brands, styles, features, and what have you...we came across this fridge and loved every feature it has...had to increase our budget to accommodate this purchase but it's all worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Annoying sound
on January 16, 2016
Posted by: Unhappyfridgeowner
from Lancaster, PA, USA
Expertise:Intermediate
The sound when this refrigerator is running is unbearable. It is very high-pitched, and if you have an open concept to your house, you will hear it everywhere. Do not buy this!
Cons: noisy
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Noraina, Samsung Care, June 7, 2022
Hello,
Thank you for reaching out sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it is very high-pitched and the sound when the refrigerator is running is unbearable. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144575566.
-Noraina
Thank you for reaching out sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it is very high-pitched and the sound when the refrigerator is running is unbearable. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144575566.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 15, 2017
Posted by: Matus
from Shelby, NC
Expertise:Beginner
That this product has great qualities like the features that are on the product.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrigerator A Must Have !
on March 19, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] highly recommend purchasing the samsung refrigerator when you are in need of a new appliance. great look and uses every bit of space for your items.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the French doors. Very elegantly designed product.
on October 9, 2014
Posted by: Liv2Liv
from Houston, TX, USA
Expertise:Beginner
I like the design and fits perfectly in my kitchen.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Died in 28 days
on December 30, 2014
Posted by: nothome
Expertise:Intermediate
just died,,,dead without recovery... dead....
Price, was with the best in the field, died on the door step...
best to not bring home............
Price, was with the best in the field, died on the door step...
best to not bring home............
Pros: dead
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great Frig
on January 13, 2015
Posted by: Schillinger
from Orlando
Expertise:Intermediate
My only problem with this unit is the noisy, I'm assuming, ice maker. I expect a certain amount of noise when ice falls, but this is a loud crack like something is having a difficult time of being pried from the ice tray, or two items are misaligned and fighting past each other. It is not consistent, but when it happens at night and you are in bed, you think a cap gun has gone off.
Pros: Bright display, good looking, good value
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large Area
on February 1, 2015
Posted by: MrLeeT
from Warner Robins, GA, USA
Expertise:Intermediate
I was surprised at the amount of storage space in the refrigerator. I made an excellent choice
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US