Samsung US Customer Reviews Collected from Samsung US
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product. 
(
959 out of 1,239
)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4 out of 5
4
Looks Awesome!!!
on October 17, 2014
Posted by: Larcy
from Mill Hall, PA
We just opened our new refrigerator and were excited because of the many features that this refrigerator has.
LIKES: I like that the lighting for the panel is blue, i like how much space it has and so many compartments on both doors, love the 2 bottom drawers for the freezer and the chiller (i guess), i love how it looks in my kitchen.
DISLIKES: not smudge free, basically it needs maintenance like buying stainless steel cleaner and wipe it most of the time (tiring!), and the ODOR issues its really bad... like after using it for a couple of weeks there's a very strong odor coming out from the filter area. it doesn't go away but because i love samsung products which basically all of my kitchen appliances are from samsung so i'm willing to wait for their support /techservice to fix whatever is going on with the filter system. I will still recommend it because my mother in law got hers without any issues.
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Thankfull that we purchased the extended service contract.
on November 20, 2014
Posted by: armwrench
from Aiken, SC, USA
Expertise:Expert
Refrigerator has been in the house and hooked up for 5 hours and there is now a huge puddle of water all over my floor
Pros: Bright display
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Ms. SamsungHQNovember 26, 2014
I'm sorry to hear about the water on your floor, armwrench! Besides contacting your retailer or Samsung for assistance, please check the water line installation to make sure there are no leaks outside of the refrigerator. To contact Samsung's Support Team, please use this link: http://www.samsung.com/us/support/service/request

Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung 4 door-French door refrigerator
on December 9, 2014
Posted by: Plblack
Expertise:Expert
I love my refrigerator, but it has one flaw. My freezer has frost, I don't think the freezer drawer is sealed tight enough when closed. Repairman comes tomorrow .
It was a great value & love all the features, especially the flex zone drawer!
Pros: Bright display
Cons: frost in freezer
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Frost in the freezer and loud popping noises
on December 13, 2014
Posted by: DebBrad
from Rockwall, TX, USA
I love everything about this refrigerator. There is lots of space, the lighting is great, and the middle door is perfect for the grand kids to use. However, there are 2 things that I have noticed--frost build-up in the freezer and loud, popping noises at times. We just got this unit, so I guess I'll have to call customer service to see what advice I can get about these two items. But other than that, I highly recommend this refrigerator.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It
on December 14, 2014
Posted by: Roanimal
from Brooklyn Park, MN
Expertise:Intermediate
New, but already in love. I can see all my food so easily! I like the drawer for meats and cheese, again, you can see what you have. And the freezer is perfect for big things on the bottom with the drawer and shelf to make often used items easy to reach.
I have to consult the manual to see how to get the water to come out colder and the cubes are very tiny, so I may have a water line problem. When unwrapped some of the tape left a sticky residue on the exterior. I did the virtual chat and they said I can use Goo Gone. It is coming off, but it is taking elbow grease.
Pros: Durable, value, style and convenience
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My refrigerator
on December 21, 2014
Posted by: Esmeo234
from El Paso, Texas
I love my refrigerator so much I never been so happy to have such a thing
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Refrigerator with Plenty of Space
on December 22, 2014
Posted by: SamsungFanboy42
from Weatherford, TX, USA
Expertise:Intermediate
We get this refrigerator as a Christmas gift for the family and has been nothing but happy with everything. The controls are easy to use and the actual refrigerator space available is phenomenal. If you have a chance to purchase this refrigerator, look no further! You will no longer need that extra refrigerator in the garage because the space is so vast can put everything you'll ever need In its vast and many compartments.
It is definitely worth the money!
Pros: Bright display, Durable, storage space, inside lighting, controllable temperatures
Cons: might not fit small kitchens
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Frig!
on December 28, 2014
Posted by: TyStyxx
from Tampa, FL
Expertise:Intermediate
Love the French doors. Tons of space and adjustable shelving.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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