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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
AWESOME
on December 29, 2015
Posted by: AMOM
from OK
Expertise:Expert
THIS IS THE BEST REFRIGERATOR ON THE MARKET. IT OFFERS SO MUCH MORE USEABLE SPACE.
THE DOOR STORAGE ARE DEEP. THE ONLY WAY TO DESCRIBE THIS REFRIGERATOR IS AWESOME.
THE DOOR STORAGE ARE DEEP. THE ONLY WAY TO DESCRIBE THIS REFRIGERATOR IS AWESOME.
Pros: useable space
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This refrigerator
on December 30, 2015
Posted by: ttp17
from Denton, TX
Expertise:Expert
This unit makes a very loud popping noise from time-to-time. Don't know what it is but others have had this complaint too.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Camille , Samsung Care, April 13, 2022
Hi ttp17.
Thank you for reaching out regarding your 28 cu. ft. 4-Door French Door Refrigerator in Stainless Steel loud popping noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144401154
^Camille
Thank you for reaching out regarding your 28 cu. ft. 4-Door French Door Refrigerator in Stainless Steel loud popping noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144401154
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
We Love the French Door Refrigerator .
on December 30, 2015
Posted by: HappyinPoinciana
Plenty of room for everything.
It's too bad we have a dent on the door already.
We also have the range ,dish washer and microwave.
It's too bad we have a dent on the door already.
We also have the range ,dish washer and microwave.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far I love it!!
on December 30, 2015
Posted by: lotsofexcitement
I just got the new fridge yesterday and I already love it.
Pros: easy to organize
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Loud popping/cracking noises
on December 31, 2015
Posted by: SpankyUte
from Provo, UT, USA
Expertise:Expert
This refrigerator has nice features, looks nice and does the job, basically, in that my food is kept either cold or frozen.
However, sounds that are described as "normal" include unbelievably loud popping or cracking noises that wake me up in the night. Some sound like a pop gun.
I would not recommend this refrigerator to anyone.
Pros: Bright display
Cons: Did not meet expectations, loud popping noises
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy ROSSINI, Customer Care, June 13, 2022
Hello SpankyUte,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144594945
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144594945
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
What a great addition to the family!
on December 31, 2015
Posted by: NewHomeFamily
Bought this product as part of a new house build, and couldn't be happier with the design and features. Looks great in the new space and really love the spacious versatile multi function drawer.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Refrigerator
on January 1, 2016
Posted by: Buckena
from Pittsburgh, PA, USA
Expertise:Expert
Fantastic product at a good price. My best buy of the year. Performs well, quality product and meets all my expectations. Will look to Samsung as I replace the rest of my kitchen appliances.
Pros: great quality, good price, awesome performance, fantastic appearance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features
on January 1, 2016
Posted by: Momofseven
from EquinunkP
Expertise:Expert
I am very happy with the roomy compartments. Really like the middle drawer. Makes it easy to reach and see food. I don't have to open the whole refrigerator to get yogurt or sandwich meat. It is easy to get freezer food also.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US