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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
I just love, love this refrigerator... It has great features.
on January 13, 2016
Posted by: Marsha928
from Philadelphia, PA, USA
Expertise:Intermediate
Just wonderful...So glad we purchased it. It has so many features that make my life easier.
Pros: Inexpensive, Realistic color, Bright display, Durable, great cool down feature
Cons: nothing i didn't like about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and very spacious
on January 15, 2016
Posted by: NikkiD2
Expertise:Beginner
I'm really enjoy my new refrigerator. Love how my doors swing open and the space inside.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on January 16, 2016
Posted by: TonyVinNc
from Raleigh nc
Expertise:Beginner
Very happy with this refrigerator. Tons of space! Replaced the side by side unit that came with our new house. Big upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
NICE IMPROVEMENT
on January 16, 2016
Posted by: DLK54
Excellent improvement over the 25 ft side-by-side it replaced. The accessibility, LED lighting and visibility are wonderful - no shadows and "what is that back there?" The price/value during the Holidays was a plus.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
in love
on January 16, 2016
Posted by: loveglass
from mo
Expertise:Intermediate
I have been looking at refrigerators with multiple doors for a few years.. I found this one with the middle drawer separate from main cooling area and fell in love.. I don't have to open the whole fridge to get some cheese.. and the water/ice in the door was a great selling point.... this unit is very quiet too..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I am unsure about this product
on January 16, 2016
Posted by: pleasenonickname
from New Jersey, USA
Expertise:Expert
This is my second fridge in three months. First one purchased Oct. 3rd, and compressor died Jan. 4th. PC Richards delivered this one Jan. 14th. Today is Jan.16., so far so good.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 12, 2022
Hi There,
Thank you for reaching out. We are saddened about your recent experience with your Samsung refrigerator, as the compressor died with your previous purchase. We appreciate that you are satisfied with the replacement. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Kindly visit the User's Manual from pages 18-20 on how to Operate your French Door Refrigerator properly:
https://downloadcenter.samsung.com/content/UM/201904/20190418154924614/DA68-02953A-13-190308.pdf
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBSR/AA
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only.
Ten (10) years of Parts and Five (5) years of Labor on Digital Inverter Compressor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144792666
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Don't listen to the ridiculous negative reviews on here lolz
on January 16, 2016
Posted by: Hornsfan420
from Dallas, TX
Expertise:Intermediate
I've now had my fridge for 4 months and it's been fantastic, no complaints at all. Yes it makes noises, but they don't bother me. The ice maker spews ice on crush? Ok move your glass higher, problem solved.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy!
on January 16, 2016
Posted by: Oneblessedchild
So far, we're happy with our purchase. We just got it delivered today. We pray it's a fridge we can have for a long time. We really like it and got a great deal on it.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US