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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Great Product
on January 17, 2016
Posted by: Herkdriver
from Texas, USA
Expertise:Intermediate
This is the second Samsung Fridge I have bought. I still have the old one (same model but black) and everything has worked great. Recommend for anyone wanting a quality appliance.
Pros: Inexpensive, Bright display, efficient
Cons: loss of shelf space for tall bottles
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
frigurator review
on January 17, 2016
Posted by: LuvSamsung00
Expertise:Expert
I love the touch sensor for setting the freezer and refrigerator temperature. It having an extra middle drawer for storage drinks gives me more free space in my frig. The LED lights really light up the frig well and evenly. the only cons for the frig is the ice maker box is really in the way taking up a good portion of space. Overall the frig is every efficient and perform well.
Pros: Realistic color, Bright display
Cons: ice maker is taking up too much room
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great temperature control and features
on January 17, 2016
Posted by: Anonymous
from Alexandria, VA, USA
Expertise:Intermediate
I love my new Samsung fridge. Our old refrigerator died on Christmas day, and obviously we were pressured to find a new one right away, with guests and holiday meals as part of the equation. Fortunately we found this model. Huge difference in how long our vegetables stay fresh, and how ice cream is the perfect consistency. The flexible door handles make it so easy to open the bottom freezer without stressing my back. I love the extra drawer for storing wine and cheese, and it's great for party platters.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on January 17, 2016
Posted by: Varun52
from Cumming, GA, USA
Expertise:Beginner
I have researched quite a bit and opted this product from the others. It has great temperature performance, energy efficient and produces less noise. Overall it fit well with my budget.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy access.
on January 17, 2016
Posted by: Luv2Et
Very easy to get to the items I eat often in the drawer without opening up the whole refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on January 18, 2016
Posted by: Jobi
from Oxford, AL
Expertise:Intermediate
We've had our Samsung French Door fridge for 6 months now and thus far this is a great product. The inside LED lighting is terrific. The size combined with the adjustable shelves and french doors are wonderful compared to our previous side by side. Our unit is quiet & holds the temps as set. We do like the convenience and roominess of having the freezer on the bottom & the center drawer for our deli & meats. Our produce keeps longer too. The power freeze option is great when bringing home a lot of freezer goods & need to get back to freezer temp quickly. As a note: No more ice crystals in my ice cream container after opening either since I don't consume all in about a month. We were a little concerned about the ice maker production based from other reviews but after two holidays & several visitors, no problems & plenty ice for everyone. Concern for water dripping after changing filter based from other reviews but no problems there either. Follow instruction & get all the air out of the line. We replaced all our appliances at the same time & have been well pleased with our choice in selecting Samsung and they all have more than met our expectations.
Pros: Bright display, Durable, great value, easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most Versatile Fridge Ever.
on January 18, 2016
Posted by: karamaree19
from Oregon, USA
Expertise:Intermediate
This fridge exceeded my expectations. The design is wonderful for our family of 6. The pull out drawer in the center is great for snacks and drinks for growing little girls. The pull out freezer ensures that we can see what is available to make for dinner and nothing gets lost. The easily adjustable shelves inside let us customize the fridge every time we go grocery shopping. Overall this fridge lets us store and us all the produce and food that our family needs.
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Making Noise!
on January 18, 2016
Posted by: IJTSSG
from Texas
Expertise:Intermediate
This refrigerator is less than two years old and the fan is already making noise. Ice maker is also not making solid ice. Not at all happy.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Camille , Samsung Care, April 11, 2022
Hi IJTSSG.
Thank you for reaching out regarding your 28 cu. ft. 4-Door French Door Refrigerator not making solid ice and noise on the refrigerator. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing this link to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, I have included a video for you to watch and assist you on the issue you had with the noise on the refrigerator and the ice maker making not making ice.
What noises a refrigerator makes and why | Samsung US
https://www.youtube.com/watch?v=cain2xjBCQE&t=2s
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc&t=7s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392804
^Camille
Thank you for reaching out regarding your 28 cu. ft. 4-Door French Door Refrigerator not making solid ice and noise on the refrigerator. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing this link to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, I have included a video for you to watch and assist you on the issue you had with the noise on the refrigerator and the ice maker making not making ice.
What noises a refrigerator makes and why | Samsung US
https://www.youtube.com/watch?v=cain2xjBCQE&t=2s
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc&t=7s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392804
^Camille
Written by a customer while visiting Samsung US