 |
Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
BEST REFRIG I'VE EVER BOUGHT.......
on May 14, 2016
Posted by: LEENWOODSTK
from Woodstock, GA, USA
Expertise:Intermediate
LOVE EVERYTHING ABOUT IT..... SIZE, LIGHTING, SO BRIGHT EASY TO SEE FREEZER AND DRAWER.
LOOKS GREAT IN MY KITCHEN..... WORTH THE MONEY.......
LOOKS GREAT IN MY KITCHEN..... WORTH THE MONEY.......
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of Space
on May 16, 2016
Posted by: freefall21
from Colorado, USA
Expertise:Beginner
Talking about space, this refrigerator has tons of it. I have a big family and this makes shopping easy. I haven't ran out of space yet and probably won't. This is the first time I have had a french door refrigerator and it works great. Easy to set up and easy to get going.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product is not smudge-proof
on May 16, 2016
Posted by: ShopStyle
We have had this refrigerator for about a month and it has worked fine without a problem. The temperature and humidity control are working like a dream. Only minor issue I have is that it's not smudge-proof.
Pros: Bright display, spacious
Cons: not smudge-proof
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Our friends are impressed
on May 17, 2016
Posted by: Mia4now
from Bucks county, PA
Expertise:Expert
We chose this model on looks first and function second. It is very large in our kitchen but we love the way it looks and our friends are impressed (not that it mattered).
We love the bottom freezer drawer. It holds a lot of food and has a separator to make two sections. With a smaller sliding drawer above, it is easy to organize.
The middle drawer is great for beverages and cold cuts or quick snacks with its own temperature control buttons.
The double door refrigerator is spacious with plenty of shelves, I found I had to remove one to serve my needs better. The front panel water and ice dispenser are nice and gives you alerts when needed.
We love the bottom freezer drawer. It holds a lot of food and has a separator to make two sections. With a smaller sliding drawer above, it is easy to organize.
The middle drawer is great for beverages and cold cuts or quick snacks with its own temperature control buttons.
The double door refrigerator is spacious with plenty of shelves, I found I had to remove one to serve my needs better. The front panel water and ice dispenser are nice and gives you alerts when needed.
Pros: spacious, pretty
Cons: some storage compartments are very small, the ice dispenser likes to make crushed ice, the water filters are expensive
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy Trisha, Samsung Care, July 15, 2022
Hi Mia4now,
Thank you so much for taking the time to send this! Everyone here at Samsung loves to know that our customers enjoy the products. We're glad that you like the refrigerator so far. We are always trying our best to make your experience memorable, and we're pleased that we've achieved it!
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144699249
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you so much for taking the time to send this! Everyone here at Samsung loves to know that our customers enjoy the products. We're glad that you like the refrigerator so far. We are always trying our best to make your experience memorable, and we're pleased that we've achieved it!
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HMEDBSR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144699249
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Very Happy with our purchase.
on May 18, 2016
Posted by: LuvMyNewKitchen
Great design! We're very happy with our purchase. We love all of the features of this refrigerator especially the middle drawer or kids zone where we keep drinks and products that they most frequently use.
Pros: Bright display, quiet, customizable storage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great design and features
on May 18, 2016
Posted by: Dadio916
from Lancaster,Pa
Expertise:Intermediate
Great looking, lots of freezer space and compartments. Highly visible led lights everywhere inside and out.
Cons: slow ice crusher and quantity of ice stored
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on May 22, 2016
Posted by: AAirman
from Minnesota, USA
Expertise:Intermediate
This machine is a beautiful piece of art in the kitchen but very functional. It works great and easy access to everything. The lighting is great and works well for viewing the food. We couldn't be happier.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very Happy
on June 1, 2016
Posted by: Lovekitchen
from Central IL
Expertise:Intermediate
This refrigerator not only looks good, but has good ways to alter the contents due to size and frequency of use. It looks great in my kitchen!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US