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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Perfect Mix of Style and Utility
on June 1, 2016
Posted by: RyRy1
from California
Expertise:Intermediate
This Fridge is a gorgeous addition to our kitchen. After moving all of my stuff from the previous 2 door fridge we have a ton of space still in the new fridge! The inside is well lit and sleek. All of the shelves are adjustable and can accommodate pretty much any item I could want. The center drawer has multiple cooling settings and can even act as a second freezer. Overall, I am really excited about this new product and am patiently waiting for my Samsung range, washer, and dryer I also bought!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Second one~
on June 7, 2016
Posted by: SoCoTina
from SoCo MD
Expertise:Expert
WE purchased a similar unit for our other home which just sold. Missed the fridge so much immediately bought this one as soon as we could. Love the functionality of the fridge shelves, freezer drawer etc.. this one has the deli drawer which was a big selling point for us.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Refrigerator
on June 8, 2016
Posted by: TheDudeLikesSamsung
from Selden, NY, USA
Expertise:Intermediate
This is a very efficient Refrigerator. Good value. Practical pull out drawer for storing beverages of varying sizes. Gallon size side door spaces a plus. Freezer has nice compartments and keep things at the right temp all the time. Even on hot days the fridge performs well. Highly recommend this for functionality and price.
Pros: practical, efficient use of space, pull out beverage drawer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Fridge does not work properly. Plan to return it to store.
on June 9, 2016
Posted by: wrennski
from Las Vegas, NV, USA
Expertise:Expert
Beautiful Fridge. However we have only had it 2 weeks and tomorrow is our 3rd service call on it. Ice makes, but does not dispense. Water in door constantly leaks onto the floor.
Pros: Bright display
Cons: Did not meet expectations, not working correctly
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy ROSSINI, Customer Care, June 17, 2022
Hi wrennski,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator.
We understand that it is sometimes uncomfortable to experience issue with your ice maker about our appliances, especially if the leaks on the refrigerator .
We apologize and we will surely notate your feedback about this matter for better products in the future.
I highly recommend checking on these links to identify the
issue with your ice maker and basic troubleshooting needed:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For leaking fridge here's the best lik for you.
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Incase you encounter an error on your refrigerator here's a link for your reference.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
In the event you needed to reset your refrigerator here's a link for you.
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward to doing business with you again. Have a great day!
Reference number:
1144609870
^^Ross
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator.
We understand that it is sometimes uncomfortable to experience issue with your ice maker about our appliances, especially if the leaks on the refrigerator .
We apologize and we will surely notate your feedback about this matter for better products in the future.
I highly recommend checking on these links to identify the
issue with your ice maker and basic troubleshooting needed:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For leaking fridge here's the best lik for you.
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Incase you encounter an error on your refrigerator here's a link for your reference.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
In the event you needed to reset your refrigerator here's a link for you.
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward to doing business with you again. Have a great day!
Reference number:
1144609870
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Best for the money
on June 10, 2016
Posted by: momgrandma
from Texas
Expertise:Intermediate
We shopped around and felt this refrigerator was the best for us for the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on June 11, 2016
Posted by: Momof8
from Bakersfield, CA, USA
Expertise:Expert
Love the design. The drawer is wonderful for cold soft drinks. The cans line up and fit perfectly. It has the capacity to hold over a case of soda plus room for lunch meats, cheeses, bread and more. The freezer is great with the 2 shelf drawers. Refrigerator holds a lot and we like the capacity. I do miss my 30 CF refrigerator's capacity on the door....but we're fewer people now and the convenience of this one is far superior.
Pros: Bright display, drawer for soda cans, tall glasses for water
Cons: dispenses ice a little slow, can't put cereal boxes on top due to the design, door handles will be hard to clean in the crevices, ice capacity is not very large
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect A++++
on June 11, 2016
Posted by: Predatormachine
from Puerto Rico
Expertise:Expert
Excellent appliance, versatil , this have all you need in the kitchen.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrigerator
on June 12, 2016
Posted by: Homeowner1
from Atlanta, GA, USA
Expertise:Beginner
This was a great purchase for our home. We simply love it. This fridge has more than enough space and better than that everything is easily accessible. It is a great design and great value for the money.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US