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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Happy So Far
on June 16, 2016
Posted by: NWTRVLRS
from Vancouver, WA
Expertise:Beginner
Replaced this with a 14 year old refrig... boy have things changed. So far we are loving this refrigerator.
Pros: design and usability
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Frig
on June 17, 2016
Posted by: Newfrigowner
from South Carolina
Expertise:Intermediate
This refrigerator has lots of features with a very reasonable price. Great value!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Fridge but Noisey
on June 17, 2016
Posted by: TheWeapon
Expertise:Expert
This fridge was great for the price when you compare others that have similar feature at the same size. It makes lots of ice which makes this stand out from other brands.
My biggest complaint about this is noise. It makes weird knocks all the time and it's not the ice maker. I'm not sure what it is but can be quite annoying.
Pros: Inexpensive
Cons: too noisey
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Angelica, Samsung Care, August 8, 2022
Hello TheWeapon,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung refrigerator was great compared to others, and it makes a lot of ice; however, it makes weird noises. We apologize for the inconvenience this may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the guide to understand your Samsung refrigerator's noises for reference.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144777141
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung refrigerator was great compared to others, and it makes a lot of ice; however, it makes weird noises. We apologize for the inconvenience this may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the guide to understand your Samsung refrigerator's noises for reference.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144777141
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
great value
on June 17, 2016
Posted by: irishsams
The delivery people were great and setup the ice maker for us. We got the frig because my Mom and Husband were tried of hitting their head on the old frig and not being able to see into it unless the bent down or got on their knees. Now they can see into the new frig with no problem and the lights on the top and sides help a lot.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of space and sleek look!
on June 18, 2016
Posted by: CRB528
This refrigerator boasts lots of space and a very modern design. I love having the second drawer above the pull out freezer to organize stuff that I don't want taking up space in the fridge. I love how the display tells you the current fridge and freezer temps every time you open it, plus the door alarm if it gets left open too long! Great fridge for the money!
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This refrigerator made my wife happy
on June 18, 2016
Posted by: superhusky
Excellent control panel, is easy to understand and operate. cools well, ice maker works as designed. overall, we are pleased with it.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator
on June 20, 2016
Posted by: Precioussocks
from Evans, GA, USA
Expertise:Beginner
I love my new refrigerator it is wide and roomy. I love the storage space and the extra compactment for the deli meat and cheese.
Pros: Inexpensive, Durable
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and Well Engineered Appliance
on June 20, 2016
Posted by: HouseUpdate2016
from Papillion, NE, USA
We've only had our Fridge for a week, so take note this is an early review. On the outside, this appliance is a beautiful piece of art. Looks are important but functionality is obviously what matters. The middle drawer, we are using for cheeses, eggs and deli meats. We have a house of teens, so this comes in so handy already and frees up more space in the main fridge area. Part of the main fridge compartment is the ice machine, so that also takes up space in the refrigerator as well as the left hand fridge door. However, we had a side by side fridge/freezer before this one that measured exactly the same that was full of groceries. When we moved them to the new fridge, there is plenty of room leftover.
The freezer drawer is deep and easy to manage. We filled it with what was in the freezer of our last fridge (see above paragraph) and still had room to add more from our garage fridge. It isn't just a big drawer with everything dumped in one pile either. We put flat items- toaster waffles and pizzas in the freezer drawer, and partitioned the main deep drawer to have meats on one side and veggies on the other. So even though there are not shelves like a side by side, it's easy to organize.
Installation was a very good experience. The installers too great care in cleaning the surfaces, taking our front door off to bring everything in unscathed. They gave us tips on not rushing the fridges start process of cooling down so that it came to the needed temp gradually, to help the compressors. Excellent product and service so far.
Pros: Durable, storage, organization, appearance
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US