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Customer Reviews Collected from Samsung US |
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4
Rating breakdown 1,310 reviews
5 Stars
781
4 Stars
217
3 Stars
59
2 Stars
67
1 Star
186
77%of customers recommend this product.
(
959 out of
1,239)
Customer Reviews for Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Happy with our decision
on December 22, 2015
Posted by: Vammy
from Florence,AL
Expertise:Intermediate
We have only had our refrigerator for a few days but everything is great so far. Runs quietly,water and ice features work well, lighting is bright and adds to finding everything easily. Doors and draws open and shut easily and the controls are easy to see and understand. Great price and wonderful service through Home Depot delivery. Couldn't be more pleased.
Pros: Bright display, great sale price, runs quietly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on January 13, 2016
Posted by: shigh
from Trinidad, TX, USA
Expertise:Expert
We bought this fridge to replace an old side by side. We really like the French door much better. It seems to be quite efficient and cooled quickly when we set it up, even though it was a hot May day in Texas heat. I love the control panel features. Very easy to use. I like the temperature readouts on the display and the alarm feature that will sound if you accidently leave a door ajar. My only one con is that the ice maker is noisy. I had read this in other reviews before we purchased the product, but I honestly thought people were just being way too picky. Now I get what they mean. Sometimes it makes such a loud thump when it dumps ice that we jump, thinking something has fallen in the kitchen! But it wouldn't stop me from recommending the fridge and I don't count it down at all. Just make a note. If your bedroom is right next to your kitchen, it may wake you up at night. Ours is the complete opposite side of the house. So we don't care. Also, the best way to keep the stainless steel clean is good old soap and water.
Pros: Bright display, good design, attractive
Cons: noisy ice maker
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FRIDGE WATER IS AWESOME STOPPED BUYING BOTTED WATER
on February 1, 2016
Posted by: AN96LUBA
from Seven Hills, OH, USA
Expertise:Expert
GREAT FRIDGE WATER IS AWESOME STOPPED BUYING BOTTED WATER VERY QUIET PLENTY OF ROOM NICE LAYOUT INSIDE
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Performance and features are great, but...
on February 10, 2016
Posted by: UTHomie
Expertise:Beginner
This fridge has great features, such as the deli tray, adjustable shelf for tall objects, ice maker in the fridge to free up freezer space. After about a year, the compressor got so loud that sometimes I think there is a truck driving by. It still works great but I expected the same quality as we got from the tv.
Pros: Bright display, spacious
Cons: too loud
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy ROSSINI, Customer Care, June 14, 2022
Hello UTHomie,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144598238
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144598238
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
Great design features
on March 7, 2016
Posted by: Plez22
from Trinity, Florida
Unit has all the features one could want & looks great. However the compressor is too loud when running. Authorized rep was called and he said the noise was normal for this unit. I put some insulation down the side of the unit and this helped a bit---why should I have to do this? For this reason I could not recommend this refrigerator to anyone. Also this was a 28 cu. ft. expensive unit and I expected better.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on April 6, 2016
Posted by: grammasmitty
from Utah
Expertise:Expert
I really like this refrigerator, however . . .
The freezer drawer is hard to get into because of the upper shelf rolling out in the way. Also I wish the icemaker was in the door, but Samsung doesn't have that option available in any frig apparently. The ice maker takes up too much room where I want shelf space. Makes things feel cramped.
Doors need to be pushed closed. It would be nice to have an alarm letting me know when a door is ajar.
The freezer drawer is hard to get into because of the upper shelf rolling out in the way. Also I wish the icemaker was in the door, but Samsung doesn't have that option available in any frig apparently. The ice maker takes up too much room where I want shelf space. Makes things feel cramped.
Doors need to be pushed closed. It would be nice to have an alarm letting me know when a door is ajar.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4 Door French Door Refrigerator
on April 14, 2016
Posted by: Golfingmama214
from Hinckley, OH 44233, USA
I absolutely love this refrigerator. We have room for all our needs and then some.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight, stainless steel finish is beautiful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new frig is great!
on April 16, 2016
Posted by: Leepwms
from Riverside, CA, USA
Love our new French door frig. It has all the features we wanted and looks great in our new home. The performance is excellent. Would recommend this product to anyone interested in purchasing.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US