 |
Customer Reviews Collected from lg.com |
LG - 23.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 353 reviews
5 Stars
224
4 Stars
68
3 Stars
14
2 Stars
14
1 Star
33
87%of customers recommend this product.
(
270 out of
310)
Customer Reviews for LG - 23.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
1
This Refrigerator Quit Working after 2 1/2 years.
on April 27, 2022
Posted by: Kathryn1776
from Maple Grove, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only good thing about this fridge is the set-up and style. When it was working it would freeze food on the top shelf of the fridge. We've had it for 2 1/2 years.
It quit working 3 weeks ago; we had an extended warranty but it has yet to be fixed.
It quit working 3 weeks ago; we had an extended warranty but it has yet to be fixed.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, April 28, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Thorss
from Minneapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved my refrigerator and even recommended it to my sister who bought one. Then the compressor went out on my refrigerator and I found out how much I would have to pay to have it fixed!!!! Insanity. Very sad that this product isn’t easily repaired.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, May 17, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: saggg
from the hills tx.
Verified Purchase:Yes
[This review was collected as part of a promotion.] water filling the ice maker is very loud. Sometimes the ice maker must overflow water into ice bin and all the ice is a solid chuck of ice. Otherwise, satisfied with the product.
larry Sagnes
larry Sagnes
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
French Door LG ref
on June 28, 2022
Posted by: NonnieTexas
from Castroville Texas
[This review was collected as part of a promotion.] I purchased this ref in 2019 and I really like it. But in May the ice maker broke the water would run in the the ice maker and all I would have is a ice dispenser full to the top with a block of ice. Hopefully tomorrow I will finally get a new ice maker.....
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jon76
from Federal Way, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the refrigerator May 1, 2016. We liked the French doors for easy access and the freezer on the bottom. Also didn't want ice and water in the door, just the basics. From the time of purchase until last week the the product has given us excellent service, then the compressor failed when we out of town. We are now looking for a replacement.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ogruficus
Verified Purchase:Yes
Later just over 4 years before the most critical part died- the compressor. Apparently this is a problem with all these models. Wish i knew about it before i bought it. As for the fridge itself- great storage space. Made a really good cabinet for the month it was dead
Quality
1
Features
4
Value
2
Response from lg.comBy Jennifer, Social Media, July 15, 2022
We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Cats In Kenova
from Kenova, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this 6 yrs ago with an addl 3 yr warranty, after reading the compressors on these models were known to go bad. Good thing I did. The 2014 to 2019 models had a new type compressor that does not last. LG replaced my compressor with a newer reliable compressor free of charge.
Pros: ease of use, Style/Design
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, July 29, 2022
We hate to hear you had to have repair and happy to hear the repair is complete. Thank you for taking the time to provide your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: K Fowers
from Hooper, UT
Verified Purchase:Yes
I bought this fridge to replace one that was less than eight years old because it was one of the few that would fit in my available space and my old refrigerator had totally died on me. I am in my mid-70s and this is the first time I’ve replaced a refrigerator because the old one totally quit and most of my old ones were at least twice as old as the one that just quit on me.
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, August 2, 2022
We hate to hear this and thank you so much for taking the time to provide your feedback.^Sandy
Written by a customer while visiting lg.com