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Customer Reviews Collected from lg.com |
LG - 23.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 353 reviews
5 Stars
224
4 Stars
68
3 Stars
14
2 Stars
14
1 Star
33
87%of customers recommend this product.
(
270 out of
310)
Customer Reviews for LG - 23.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Diane539
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is great. I have not had any issues with keeping food cold and the freezer temps is well maintained.
I like the configuration of the drawers with the large bottom drawer. I like the freezer pull out and basket feature. My only issue is that there is mold on the casket around the refrigerator doors. It is not on the inside of the door casket but on the outside, so not sure why it is there. It is up and down the entire length of the door, so not as though food residue accumulated in a spot. It is impossible to clean off and would need to be replaced.
I like the configuration of the drawers with the large bottom drawer. I like the freezer pull out and basket feature. My only issue is that there is mold on the casket around the refrigerator doors. It is not on the inside of the door casket but on the outside, so not sure why it is there. It is up and down the entire length of the door, so not as though food residue accumulated in a spot. It is impossible to clean off and would need to be replaced.
Written by a customer while visiting lg.com
Posted by: Pamela29
Verified Purchase:Yes
I ordered a part for my LG refrigerator and it fit perfectly. I was nervous that we got it right. But we did.
Written by a customer while visiting lg.com
Posted by: Hannah123456789
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge compressor broke within 5 years. Do not recommend this brand to anyone.
Quality
1
Features
3
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 16, 2024
Hey Hannah. We understand your refrigerator is in need of repairs and would like to take this opportunity to extend to you the support of our social media team. Please send us a private message with the model & serial numbers of your refrigerator along with your phone number. We'd like to discuss your refrigerator's warranty as well as possible resolution options! We look forward to it! ^Chris
Written by a customer while visiting lg.com
Posted by: Pamela29
from Miami Florida
Verified Purchase:Yes
I bought a couple months ago & it fit It was a little expensive but i needed it. it was a lower shelf that was important on the side of my French doors.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Performance
on August 29, 2024
Posted by: WillyK7
from New Jersey
Durable. Lasted longer. Great performance. Energy saver
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 20, 2026
Hi Willy, thanks for sharing your experience. We’re glad to hear your 24 cu. ft. French Door Refrigerator model LFC24770ST has delivered the durability, performance, and energy savings you were looking for. It’s always great to know an appliance is built to last and keeps up with everyday needs.
If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
4
Happy
on May 10, 2025
Posted by: TinaMarie of Florida
from Hilliard, Florida
Have had this fridge for 8 years now. No real issues except for the ice maker. Occasionally, it puts out ice that hasn't quite "cubed" yet, meaning, one big sheet of ice. Hate that. Also, there is no water filter (for the ice maker). Seems odd to me. Other than that, it has good capacity and looks nice.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy LG Digital Care Team - Diego, May 12, 2025
Hey there! Eight years with your LG fridge and smooth sailing, fantastic to know you're happy with the capacity and the looks after all this time! ^ Diego
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
4.7
Would recommend? Yes
(
3 out of
3)
Features
4.7
Quality
4
Value
4.3