Customer Reviews Collected from blackanddeckerappliances.com
Black & Decker - The Classic Iron
Average Customer Rating:
4.4
Rating breakdown339 reviews
5 Stars
235
4 Stars
54
3 Stars
16
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
275out of317
)
Customer Reviews for Black & Decker - The Classic Iron
Customer Rating
3
Nice and heavy to get the job done.
on October 1, 2024
Posted by: Old School
The iron itself works well, but the moving parts come apart easily
Response from blackanddeckerappliances.comBy Jim, Consumer Service, October 2, 2024
Thank you for offering your feedback regarding your Black+Decker iron. We are sorry to hear that a portion of the housing to your iron has come apart. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your product has a two-year warranty. Please look for the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Original is best!!!
on October 7, 2024
Posted by: Sugarfoot
Gender:Female
My old Classic had been used for over 30 years. Would not have any other iron!!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Average Iron
on March 17, 2017
Posted by: srenee13
from Indiana, United States
Gender:Female
[This review was collected as part of a promotion.] I never thought ironing was a thing that needed to be done but since I received this product to test for free, I figured I'd give it a go. I did get most of the wrinkles out of pants that haven't been wrinkle-free since the day I bought them which was nice. However, the iron doesn't seem to get the wrinkles out completely in some tougher areas like waistbands and seams. It a good little iron but I wouldn't rave about it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
You pay for what you want
on October 13, 2018
Posted by: RLE3
from Nederland, TX
Had this iron since January and already it doesn’t get hot as my old iron did and it clicks on and off. This sucks!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 17, 2018
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear about the trouble you’ve experienced with your iron. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Gets the Job Done
on March 16, 2017
Posted by: Krysttie
from Opelika, AL, United States
Gender:Female
[This review was collected as part of a promotion.] This is a basic iron that does what it suppose to do. It irons quickly and is lightweight. Another great thing about is that it heats up really fast. There is no waiting on it to heat up. To be honest I was highly impressed!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not built to last
on July 2, 2017
Posted by: laundriman
from Los Angeles, CA, United States
Gender:Male
I bought a new one a few years ago and used it sparingly. Now it doesn't heat up properly and shuts itself off before getting hot enough to use. Upon further internet research, it seems many people have had a similar experience with this substandard product. It is also difficult to disassemble, dissuading anyone from attempting a repair.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 3, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear that your iron has stopped heating up properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com