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Customer Reviews Collected from lg.com |
LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 674 reviews
5 Stars
436
4 Stars
137
3 Stars
35
2 Stars
22
1 Star
44
88%of customers recommend this product.
(
490 out of
557)
Customer Reviews for LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Rascally
from Henderson NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love all the draws and shelf placement love the freezer
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mtvt
from NYC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago. I was worried that the doors would need constant cleaning. But I was pleasantly surprised it doesn't. Great for small areas.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Stop working after 6 years
on April 20, 2022
Posted by: ANA D
from ISLAMORADA FL
[This review was collected as part of a promotion.] I paid a lot for this refrigerator and stoped working
Pros: Style/Design, ease of use, Quality
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 22, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Great ice maker,plenty of room in the fridge part
on July 1, 2022
Posted by: R Hull
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this in 16 to replace r previous fridge of 26 yrs.it worked flawlessly for 5 yrs and then the compressor went out,fortunately LG had a 10 yr warranty on the compressor and all we had 2 pay was labor
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jrbasham
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Warranty process was simple and tech able to fix the following week.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RCfridge
from chicago,illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this fridge 7 years only have one issue that was under warranty. It is large and more than counter depth. I only complaint is that the doors are very persnickety. So, be mindful when closing they seem closed and then are not & dont make the beeping alert unless drastically open.
Pros: Performance
Written by a customer while visiting lg.com
Customer Rating
4
4 years and then compressor failed- LG fixed it
on August 4, 2022
Posted by: BJJ244
from DFW
Purchased in 2018 and it has worked fine. Not too loud. No issue until July 2022. Called LG and they arranged the repair through their network. A new compressor was installed and it’s working again. Second LG item I have needed to have repaired in four years. LG warranty covered it each time. Repairs each time we’re done quickly. I appreciate warranty on these items.
Pros: ease of use, Style/Design
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Kathy a
from Lancaster, PA
Verified Purchase:Yes
I bought this in 2016 and just had to have it repaired since it stopped cooling my food. I was not happy that I had to pay for the service since it was out of warranty by 1 month.
Pros: Style/Design
Quality
1
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com