[This review was collected as part of a promotion.] I got my fridge about two months ago. It periodically runs loud. Not sure why. I followed all the trouble shouting guidelines so maybe just the way its made?
Pros: Style/Design, ease of use
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, February 11, 2022
Jake I would like to look into this issue further. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
[This review was collected as part of a promotion.] This refrigerator is beautiful. Looks elegant and is top quality. Plenty of room in the freezer which I like. Temperature remains constant and stable. My only wish is that the shelving, both on the doors and in the fridge, had more options when arranging them.
[This review was collected as part of a promotion.] I didn’t need to reach out to LG until recently when the ice maker suddenly stopped working. Victoria walked me thru the fix & all is well.
[This review was collected as part of a promotion.] Compressor had to be replaced after only 1 1/2 years, very disappointed. Customer service had a great reaction time . The refrigerator is much noisier now than before the service.
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, March 29, 2022
We are disappointed to learn that your fridge is noisier since repair. If you would like us to send a technician out to look at it then please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will set this up for you. Thank you. ^Jennifer
[This review was collected as part of a promotion.] During the five years that we have had this appliance, we have had no maintenance issues relating to the refrigeration or freezing functions of the appliance. One major negative, however, is the non-durable aspect of the plastic covers on the side shelves of the refrigerator doors. Several of these have cracked, thereby limiting the number and size of items we can store in those shelves
[This review was collected as part of a promotion.] Have had my new refrigerator almost a month and absolutely love it. The only drawback is it doesn't have a water filter. Not sure how this will affect the icemaker since I have hard water. Time will tell.