 |
Customer Reviews Collected from lg.com |
LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 674 reviews
5 Stars
436
4 Stars
137
3 Stars
35
2 Stars
22
1 Star
44
88%of customers recommend this product.
(
490 out of
557)
Customer Reviews for LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
2
Continuing problem with temperature control
on December 25, 2022
Posted by: Anonymous
from South Orange. N J. 07079
Verified Purchase:Yes
We have had two service personnel come to work on the problem of freezing produce. The first had us turn the temp to 39. The second changed a small part explaining it regulates the defrosting which is causing our problem. He changed the refrigerator temperature back to 37. Unfortunately we noticed the outside of fruits (cantaloupe, watermelon) frosted. Just today we used a package of romaine lettuce, and cucumbers both having some frost problems. The tops of Romaine were frosted and the outer part of 3 cucumbers were frosted. I had put the temperature to 38 when the second service call didn’t work. We will have to call for service again.
Pros: Style/Design
Quality
2
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, December 28, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Richard of WEST ISLIP
Verified Purchase:Yes
Great value great fit works like a Swiss watch And easy to reach in to the back for a older person like myself
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jaycee26
from Western MA
Verified Purchase:Yes
I've had this for 6 weeks now and I'm so pleased with it. It's very quiet, so much so that I wonder if it's even on at times. The storage options are great, particularly the glide and serve drawer. I rearranged the shelves to my liking, but I do wish the left door had more options as I keep my Brita pitcher there and that leaves me with just one other shelf. I'm used to having a bottom freezer, which is great, but I've never had a drawer, always a door. That is taking so adjusting, but I'm happy with how much it holds. No regrets!!
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Pat Riviera
from Pinta Gorda, Florida
Verified Purchase:Yes
Very happy with this purchase. After a lot of shopping, chose this model for function and style.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bridget Joyce Galon, LG Social Media, January 20, 2023
Thank you for giving us a 5-star! We’re happy to know that the LG French door Fridge (LFC22770SW) satisfies your requirements. Know that your comment will be shared with our entire team to spread the positivity around. Have a great day! :)
Written by a customer while visiting lg.com
Posted by: SPWH2Family
from Harrison, TN
Verified Purchase:Yes
I bought this a month ago and love the amount of storage inside - great fridge!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nina2468
from Pittsburgh, Pennsylvania
Verified Purchase:Yes
I bought this refrigerator seven weeks ago and it was a great investment.
Lots of space on the door and in the freezer.
Easy to close the doors and keep the doors clean.
We could not be happier with our selection.
Lots of space on the door and in the freezer.
Easy to close the doors and keep the doors clean.
We could not be happier with our selection.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tjgillespie73
from NM and Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love the French Door Refrigerator!!! We have one in our home in NM plus in our Cabin in Colorado.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Li5a
from Honolulu Hawaii
Verified Purchase:Yes
I bought this about 2 months ago. It’s really nice and works well. My only issue I have is the gallon or half gallon milk container does not fit inside the fridge without removing or placing the lowest tray to the higher position. If you position the tray higher, you can only fit shallow items on that tray. Otherwise, the milk will be placed in the door compartment which is not the best place for dairy because it’s the farthest from the cold.
Quality
5
Features
3
Value
3
Response from lg.comBy Tanisha, social/lg, March 24, 2023
We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com