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Customer Reviews Collected from lg.com |
LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 674 reviews
5 Stars
436
4 Stars
137
3 Stars
35
2 Stars
22
1 Star
44
88%of customers recommend this product.
(
490 out of
557)
Customer Reviews for LG - 21.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Jpers
Verified Purchase:Yes
Given the fact the compressor died after 5 years I would never buy another one of these
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 29, 2024
Hello, Christine! LG is committed to delivering excellent products and services to our customers. So, we deeply apologize that you have had a negative experience. Your feedback is extremely important to us as it is the key to helping us improve our products and service to ensure that such incidents are not repeated in the future. Thank you for bringing this to our attention! ~Rita
Written by a customer while visiting lg.com
Posted by: Raine7
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in 2019 and first issue can in 2023 issue with compressor.
Pros: Style/Design
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Marc S 42
from Boynton Beach FL
Verified Purchase:Yes
LG.... Life Is Great... ! ! !
Outstanding refrigerator. Thank You.
Stainless steel finish always looks great.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Captain Short Boots
from Diamondhead,Ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a month ago. Counter depth works perfectly with our cabinetry. Ice two ways is a great feature.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: PMJ7
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven’t yet been able to get control of the WiFi. So i still have large round ice balls in the custom drawer. TheAI help isn’t nor is the AI chat. If that hadn’t been so-much a drag i would have rated it higher
Pros: Style/Design
Quality
4
Features
5
Value
4
Response from lg.comBy true, LG Digital Care Team, March 14, 2024
Hey there, we appreciate you asking us this question. This LFC22770SW refrigerator model wouldn't come with Wi-Fi Capability however it does work with SmartDiagnosis™, which is a LG ThinQ® app on your smartphone that can be used to perform a Smart Diagnosis of your refrigerator and connect you with our customer support should there be any issues! It sounds like you're referring to the Craft Ice cubes that are round! It appears that this unit does not have the capability to have craft ice maker capability. If you do happen to have any other questions on this, send us a private message on social media @LGUSSupport, so we can further assist you. ^Anthony
Written by a customer while visiting lg.com
Posted by: hs88
Verified Purchase:Yes
We got this about 3 years ago and it's held up well. We recently needed a repair and LG came out super fast and fixed the issue day of.
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Jc123456
Verified Purchase:Yes
[This review was collected as part of a promotion.] Efficient delivery. Easy purchasing process. Well informed and notified throughout the process.
Written by a customer while visiting lg.com
Posted by: CT Chris
Verified Purchase:Yes
[This review was collected as part of a promotion.] FIRST 3 YEARS were great
UNTIL we had MAJOR ICE SLABS YEAR 4
Awaiting investigation/repair through extended warranty …
Stay tuned 🤷♀️
UNTIL we had MAJOR ICE SLABS YEAR 4
Awaiting investigation/repair through extended warranty …
Stay tuned 🤷♀️
Response from lg.comBy LG, June 5, 2024
Hello there! Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with your LFC22770ST refrigerator. We understand how frustrating this must be.
Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your extended warranty claim. Our team will prioritize your case and work with you to find a resolution. Your satisfaction is important to us, and we appreciate your patience as we investigate and repair the issue. -Junel
Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your extended warranty claim. Our team will prioritize your case and work with you to find a resolution. Your satisfaction is important to us, and we appreciate your patience as we investigate and repair the issue. -Junel
Written by a customer while visiting lg.com