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Customer Reviews Collected from frigidaire.com |
Frigidaire - 30-Pint Dehumidifier - White
Average Customer Rating:
4.6
Rating breakdown 988 reviews
5 Stars
732
4 Stars
184
3 Stars
28
2 Stars
13
1 Star
31
95%of customers recommend this product.
(
695 out of
731)
Customer Reviews for Frigidaire - 30-Pint Dehumidifier - White
Customer Rating
5
Very strong
on November 29, 2019
Posted by: lee218
[This review was collected as part of a promotion.] I keep this in my bathroom and like hot showers. It does its job so well there is absolutely no steam in the bathroom during my shower! It's great because my bathroom was prone to water damage. Highly recommend
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well in the Pacific Northwest
on November 30, 2019
Posted by: roddy003
[This review was collected as part of a promotion.] There is no need for a dehumidifier during summertime in Seattle. But winter is a different story. I was afraid it won't work at low temperatures, but it works well at 60F, producing about 2 tanks of water per day. It's a little bit loud even at a lowest fan setting, but overall happy with the purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The name helps!
on December 2, 2019
Posted by: EdieJo
[This review was collected as part of a promotion.] Very easy set up. Been working like a charm. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
30 pint Dehumidifier review
on December 2, 2019
Posted by: JIM007
[This review was collected as part of a promotion.] This is the third unit that I have had. The two previous units failed after limited use. The first unit was purchased in December of 2015.
The units were replaced quickly under warranty. I only use the dehumidifier a few months in the year so I have not yet used the latest replacement unit.
They honor their warranty without question but I am certainly concerned about the failure rate. Gave it three stars on that basis.
Hopefully the third time is the charm!
The units were replaced quickly under warranty. I only use the dehumidifier a few months in the year so I have not yet used the latest replacement unit.
They honor their warranty without question but I am certainly concerned about the failure rate. Gave it three stars on that basis.
Hopefully the third time is the charm!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 6, 2019
Hi, JIM007!
Thank you for sharing your experience! We are happy to assist however we can in the event of a failure, and reported issues are passed on to our design and engineering teams to make any updates for the next generation of products. We appreciate your continued feedback!
Best,
Ashton
Thank you for sharing your experience! We are happy to assist however we can in the event of a failure, and reported issues are passed on to our design and engineering teams to make any updates for the next generation of products. We appreciate your continued feedback!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Runs well but has a durability problem: F0 error
on December 4, 2019
Posted by: isopodz
[This review was collected as part of a promotion.] The current 30 pint model runs well, is quiet and has nice features. BUT: these dehumidifiers have a serious long term reliability problem because you can find many reports of the F0 error being unfixable, which was the case of my previous 30 pint dehumidifier - it did not last even a year! The F0 error appeared and would not go away, which according to the manufacturer is not fixable. I'm not certain of the exact cause but some reports suggest that a critical part on the coils rusts out, which suggests the manufacturer is making these units cheaply without proper choice of materials. Or at least make it so the problem is fixable by the owner!
Response from frigidaire.comBy Online Outreach Specialist, December 5, 2019
Hey, isopodz! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive and want to see how we can help!
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Master Bedroom Dehumidifier
on December 4, 2019
Posted by: Jackie2930000
[This review was collected as part of a promotion.] Compact and stylishly designed enough to be in the master bedroom. Kind of noisy, but works as ‘white noise machine’. Would be nice if water reservoir were larger.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Good design
on December 6, 2019
Posted by: Ham62
[This review was collected as part of a promotion.] Received my first Frigidaire dehumidifier after there was a recall on the soleusair dehumidifier I had also made by electrolux. It lasted one summer. Received my second unit under warranty it lasted less than one summer. Still waiting on my fourth unit.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 10, 2019
Hello Ham62.
Thank you taking the time to share your comments. We do apologize for the inconvenience of having the appliance(s) replaced. We are relieved to know that the warranty provided with the appliance was in place to provide a new appliance.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Thank you taking the time to share your comments. We do apologize for the inconvenience of having the appliance(s) replaced. We are relieved to know that the warranty provided with the appliance was in place to provide a new appliance.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
FRIGIDAIRE IS THE BEST !!
on December 7, 2019
Posted by: STEVEN M
[This review was collected as part of a promotion.] I HAD TO REPLACE MY OLD DEHUMIDIFIER, AND BOY WAS THIS A PLEASANT CHANGE. I WENT FROM HAVING A NOISY INEFFICIENT ONE TO MY NEW FRIGIDAIRE WHICH IS SO QUIET THAT YOU DON'T EVEN KNOW WHEN IT'S ON.
Written by a customer while visiting frigidaire.com