 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - 30-Pint Dehumidifier - White
Average Customer Rating:
4.6
Rating breakdown 988 reviews
5 Stars
732
4 Stars
184
3 Stars
28
2 Stars
13
1 Star
31
95%of customers recommend this product.
(
695 out of
731)
Customer Reviews for Frigidaire - 30-Pint Dehumidifier - White
Customer Rating
4
WORKS GREAT...
on October 14, 2019
Posted by: John049
I bought this unit to help control the humidity in our Den. My wife needs drier air to breath and this works very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great at drying out rooms
on October 28, 2019
Posted by: emyrose8
[This review was collected as part of a promotion.] I've had this model for about a year, got it October 2018. My apartment had a mold problem in the fall after a very wet spring/summer and I needed something to keep the moisture down. This dehumidifier is fairly small and quiet and has an adjustable humidity setting. It did a great job keeping the humidity around my apartment constant (I have a two bedroom, plus a decent sized living room). I would definitely buy it again.
This summer, it stopped working (ran for 45 minutes after plugging it in, didn't take out any water, then showed the FO error code and none of the buttons worked). It was under warranty, so I contacted the company and they gave me instructions on how to get it replaced. The process was pretty easy and didn't take too long.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works so good to remove humidity.
on May 2, 2020
Posted by: Carol2
[This review was collected as part of a promotion.] This is the 3rd Frigidaire dehumidifier I have purchased. The first one works really well. The 2nd shows FO or a number and does not work. I liked the first one so well that I purchased another one. It keeps the humidity at the right number.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Purchase
on May 6, 2020
Posted by: Moisture All Gone
[This review was collected as part of a promotion.] Does exactly what it says it's supposed to do!! I purchased a hose for the continuous draining, and I don't have to worry about emptying the bucket. Moisture is gone and pipes are all dried thanks to this dehumidifier. I set mine to 50% and it clicks on and off as needed. It's very quiet too! You'll love this product!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product from a respected company.
on June 7, 2020
Posted by: Dan4rth
[This review was collected as part of a promotion.] Top quality and efficient - should have bought this sooner. It does what I hoped it would do and with less humidity in my condo my a/c doesn't turn on nearly as ofter,
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works well until it doesn't
on June 21, 2020
Posted by: S C P
[This review was collected as part of a promotion.] I first bought this model in the summer of 2017 and it worked great for my 400 sf garden level apartment. It had heavy use that summer, less intense in the shoulder season, and pretty minimal for the winter when the air got drier. By the end of the following summer, the fan setting options didn't work - you could change the button but it would blow at whatever speed it wanted, and sometimes would change at random. By the next spring it was giving an FO error that would require it to be unplugged to reset, at first just occasionally but then many times a day. It also started icing up in the back. So all total lasted less than 2 years, and half of that time it wasn't running at all. For the size, price, and availability, I ended up getting the same one again, but this time I purchased the extended warranty. Less than a year old and it is definitely getting louder, and sometimes starts to run again AFTER the bucket full signal goes off, only to beep again a few minutes later. Overall still works well enough, but I'm guessing there is a service call in my future.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 2, 2020
Hello, S C P!
Thanks for taking the time to provide your feedback. Please know make every effort to manufacture quality products. I couldn’t locate any contact with us pertaining to your concerns. We would love to learn more about your experience so we can better assist with your concerns. If you still need assistance, the best way to reach us is via chat at frigidaire.com. You can also call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. Please know make every effort to manufacture quality products. I couldn’t locate any contact with us pertaining to your concerns. We would love to learn more about your experience so we can better assist with your concerns. If you still need assistance, the best way to reach us is via chat at frigidaire.com. You can also call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on September 14, 2020
Posted by: rsmith2277
[This review was collected as part of a promotion.] I have been using this product for 2 weeks now and have noticed a big difference in the home, which is brand new.
Written by a customer while visiting frigidaire.com
Customer Rating
1
stop working
on September 25, 2020
Posted by: Karen7358
I bought this last fall and it worked great for 3 months but then it gave me a FO error. I did not need it so I just stored it until this month September. I've tried resetting, checked the electrical wall sockets and cleaned filter. I even took the back off and cleaned the sensory as instructed on YouTube. I'm now trying to work through getting someone to response via email or phone but it's COVID time. It's a whole new animal for support.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , October 20, 2020
We appreciate hearing your experience, Karen7358. We’re here to listen and do what it takes to make sure your product can do its best for you. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com