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Customer Reviews Collected from frigidaire.com |
Frigidaire - 30-Pint Dehumidifier - White
Average Customer Rating:
4.6
Rating breakdown 988 reviews
5 Stars
732
4 Stars
184
3 Stars
28
2 Stars
13
1 Star
31
95%of customers recommend this product.
(
695 out of
731)
Customer Reviews for Frigidaire - 30-Pint Dehumidifier - White
Customer Rating
5
Very Quiet
on July 28, 2019
Posted by: subarumom3
[This review was collected as part of a promotion.] Even though this dehumidifier is smaller than the one it replaced, it does a good job. Since it doesn't hold a lot of water, we have it draining directly into a basement sink and it is working out very well. We especially like how quiet it is.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Doing the job!
on July 29, 2019
Posted by: parde
[This review was collected as part of a promotion.] This is my 2nd dehumidifier. The 1st one failed, after steady summer running for 2 years. I had the extended warranty and it was very easy to get a replacement.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on July 29, 2019
Posted by: CheriE61
[This review was collected as part of a promotion.] So far so good. I hope it lasts longer then the last one that had to be replaced after 10 months. We were glad when this free replacement arrived.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Two years of problem free operation
on August 2, 2019
Posted by: CodyL
I have been using this dehumidifier now for two summers and it's worked flawlessly, been problem free, and keeps the humidity in the house at the setpoint. I have been totally satisfied with this unit and recommend it to anyone considering purchasing it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does a Great Job
on August 5, 2019
Posted by: JIMMIEM
I purchased 2 of these, one for my house and one for my mother's house. They are installed in the house basements (located in Massachusetts)and I run them all summer long to maintain a proper humidity level. They have performed very well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
The worst product I ever purchased
on August 7, 2019
Posted by: Mberger
Only works if you set the humidity to 35% and the it is too dry. Do not buy it
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 12, 2019
Hi, Mberger! We appreciate you taking the time out to share your feedback with us. When you are set the humidity settings to your preferred setting. The dehumidifier will run until it reaches that humidity, and it may or may not be water in the bucket, depending on the dampness level within that location.
We were able to see that you reached out to us previously and were provided additional information that can alleviate your concerns. Should the information provided does not work for you, feel free to reach out to consumer care at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
We were able to see that you reached out to us previously and were provided additional information that can alleviate your concerns. Should the information provided does not work for you, feel free to reach out to consumer care at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier!
on August 8, 2019
Posted by: JNor
[This review was collected as part of a promotion.] I bought this a few weeks ago and it works so well. I am so happy I got this unit and not any other. The noise is not very loud. It is tolerable.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Profound Disappointment
on August 13, 2019
Posted by: Hit or Miss
Frigidaire replaced my previous 2-year old dehumidifier as I kept getting a fault error that would not clear so it stopped operating...kudos to them. However, this 2nd dehumidifier has the same inherent flaw (hose to sump pump) issue as the previous identical model.
Have hose running to sump pump and works fine...for a time. Then, I'll discover that the dehumidifier has shut off because the bucket is full. This happens again, and again, and... There is nothing/no one disturbing the hose, so it is simply perplexing. I have had less expensive models that have not given me this much trouble. Would not purchase again. If you don't care about running it to the sump pump, it is quiet and def does a great job dehumidifying which is was I opted for 3-stars vice anything lower. For this latter reason, it would be worth the investment for those in this category.
Have hose running to sump pump and works fine...for a time. Then, I'll discover that the dehumidifier has shut off because the bucket is full. This happens again, and again, and... There is nothing/no one disturbing the hose, so it is simply perplexing. I have had less expensive models that have not given me this much trouble. Would not purchase again. If you don't care about running it to the sump pump, it is quiet and def does a great job dehumidifying which is was I opted for 3-stars vice anything lower. For this latter reason, it would be worth the investment for those in this category.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 16, 2019
Thank you for sharing your experience! We are sorry to hear you are having issues with the drain feature. Be sure the hose is unobstructed and running at a downwards angle from the connection! For assistance with drainage, the included drainage connector should also be used. If you need any further assistance, please feel free to give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Best,
Ashton
Written by a customer while visiting frigidaire.com