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Customer Reviews Collected from sony.com |
Sony - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Average Customer Rating:
4.4
Rating breakdown 206 reviews
5 Stars
133
4 Stars
47
3 Stars
10
2 Stars
9
1 Star
7
88%of customers recommend this product.
(
140 out of
159)
Customer Reviews for Sony - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
5
It is awesome TV
on July 15, 2014
Posted by: PrakashAshokan
Perfect TV
Written by a customer while visiting sony.com
Customer Rating
2
Poor Digital Tuner for OTA Reception
on May 10, 2015
Posted by: JJ2D9
I receive my TV channels over-the-air with a quality external antenna and cable. This TV has had a very difficult time receiving some of my local channels. And several of those received frequently suffer from image degradation/pixelation.
Compared to another older HDTV which receives more channels with more consistent signal strength and using the same setup, the Sony comes in a poor and distant second. Sony was contaced about the issue but unable to resolve.
A disappointment and regrettable purchase.
Compared to another older HDTV which receives more channels with more consistent signal strength and using the same setup, the Sony comes in a poor and distant second. Sony was contaced about the issue but unable to resolve.
A disappointment and regrettable purchase.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, May 12, 2015
Hi JJ2D9, We regret that the television did not live up to your expectations. Please contact us at socialsupport@am.sony.com and kindly provide your product information, contact details, and event or reference ID ( if available ).
Written by a customer while visiting sony.com
Posted by: Evoy
Verified Purchase:Yes
Second Sony Bravia that got broken, this one within 23 days of purchase date.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, March 1, 2015
Hi Evoy,
We're sorry for the bad experience here however please allow us to help you. Reach us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you.
We're sorry for the bad experience here however please allow us to help you. Reach us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you.
Written by a customer while visiting sony.com
Customer Rating
4
Clear and colorful picture
on July 16, 2014
Posted by: Navigator9
Over all great picture. However, can't understand why I have to keep changing the picture size, from zoom to full, btw regular shows and game shows. I.e: Millionaire. In order to get all the suggested answers in, I have to change the picture from zoom to full.
Response from sony.comBy Amanda, Sony Support, July 28, 2014
Please visit esupport.sony.com for helpful troubleshooting tips. Thanks!
Written by a customer while visiting sony.com
Customer Rating
1
Few problems
on September 26, 2014
Posted by: SabbathLive
I know it is up to Vudu to add it's app, but it would sure be nice to see what it looks like with the HDX Vudu can put out.....The 240 refresh rate is not even close to being right.. All the sports I have seen so far, have had blurs in the picture, and this is some thing a real 240 should not do...The older Sony we have, looks all most 3Dish, but this one (40” W600B) is not any where as nice..Bottom line is simple... get Vudu up and running, and fix the refresh rate, and I might recommend it to a friend...
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Amazing picture and USB playback, TERRIBLE sound.
on July 23, 2017
Posted by: Antona
Gender:Male
I love the picture, the netflix feature is smooth and reliable(Most times). The other default apps seem very useless. There is over 75+ apps I maybe 3-5 of those apps I would consider using. The sound output is terrible, I just used some old Bose Companion speakers to remedy that issue. USB playback worked very well for me.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
If I want to open channel 7, then I must enter 7.1. The ".1" addition is automatic on Samsung. This feature is very important since if the Sony set has not warmed to the point it demands your entry my end up as .1 or some variation depending on the number of numerals in the channel being selected. This cause the audio to make a God awful racket. I must mute for safety when selecting a channel. A real pain!
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, March 9, 2015
Hi, We always appreciate customers who take the time to give us their feedback for the betterment of our product. Will forward your information to the proper department. Thank you, Dave
Written by a customer while visiting sony.com
Posted by: SMCC
Verified Purchase:Yes
I was told this tv had an audio out for my headphones and it does not have one in the back. All the inputs in the back of the tv are very hard to get to and you CAN'T SEE THEM!!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com