 |
Customer Reviews Collected from sony.com |
Sony - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Average Customer Rating:
4.4
Rating breakdown 206 reviews
5 Stars
133
4 Stars
47
3 Stars
10
2 Stars
9
1 Star
7
88%of customers recommend this product.
(
140 out of
159)
Customer Reviews for Sony - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
3
Not so SmartTV
on November 24, 2017
Posted by: Morgan le Fay
Gender:Female
The basic tv functions are great and all the HDMI ports are a big plus. However the "Smart" aspect of the tv is debatable. Every time I unplug my media server to add more content and reconnect it the media server repeatedly displays an error message, and will randomly restart some time later, usually days later.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 27, 2017
Hi Morgan le Fay, we are sorry to hear what happened. We would like to know more information from you. You can reach us out at socialsupport@am.sony.com and include the product's information and a brief description of the issue you have so we can further assist you.
Best regards,
-Erin
Best regards,
-Erin
Written by a customer while visiting sony.com
Customer Rating
1
Great replacement for my old 36" non working Sony
on January 26, 2015
Posted by: Yado
Verified Purchase:Yes
Had a 36" Sony Tube TV that was many years old that no loner worked, This LED is such a great replacement, the picture is outstanding and it is so lite compared to the old TV which was almost 500 lbs.
I would recommend this to a friend!
Response from sony.comBy Dave, SonySupport, January 29, 2015
Hi, Good to know that you are happy with your purchase! Thank you for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
3
Remote is sluggish when tv first turned on
on June 13, 2017
Posted by: Dale Big D
Gender:Male
Great features and plenty of HDMI ports, but the Netflix button on the remote does not always work and sometimes boots you out of the movie you select. When you first turn on the tv, the remote is not very responsive for about 20 seconds. If you use an antenna on this tv, you have to punch in the channel plus the number after the decimal point to get to a channel. Otherwise you get static on the tv and have to use the up channel button to get to a specific channel. .
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 14, 2017
Hi, Dale Big D, Please follow the links below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/38404/
https://us.en.kb.sony.com/app/answers/detail/a_id/55501/
Regards,
Vincent
https://us.en.kb.sony.com/app/answers/detail/a_id/38404/
https://us.en.kb.sony.com/app/answers/detail/a_id/55501/
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
3
could be better
on February 11, 2015
Posted by: i10075
Pros- picture, sound, easy to use menu, variety of apps
Cons- no option to connect wireless or wired keyboard/mouse,
white noise when switching between modes
Cons- no option to connect wireless or wired keyboard/mouse,
white noise when switching between modes
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony Support, February 12, 2015
Hello i10075, thank you for your message. SONY takes into consideration good or bad feedback. Thank you for you feedback.
Written by a customer while visiting sony.com
Posted by: JParis
Gender:Male
Verified Purchase:Yes
Tv is less than a yr old and already having red light issues, just turns off. If I can get it to come back on it shuts off within 15-20 min, it has a red flashing light that flashes 6 times. Noone can say what 6x means just give you troubleshooting steps that dont work. I did all the troubleshoot steps including the built in diagnostics which says nothings wrong CLEARLY SOMETHING IS WRONG it keeps turning itself off and flashing....
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 9, 2018
Hi JParis,
We are sorry to hear that you are having issues with your television. You may follow the troubleshooting steps provided on the links below to isolate and fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/42970
Regards,
Zac
We are sorry to hear that you are having issues with your television. You may follow the troubleshooting steps provided on the links below to isolate and fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/42970
Regards,
Zac
Written by a customer while visiting sony.com
Posted by: NokiaSam
Gender:Male
Verified Purchase:Yes
I am very pleased with my purchase of this LED TV. I only buy Sony TV's cause of quality!! Sony has excellent quality when manufacturing their televisions and also components, the resolution is amazing for an LED 1080p screen the colors are highly vivid. The sound is great the speakers do get loud and clear. The software is excellent it gets a pretty good description on each setting. Theirs to many features to explain that will continue endlessly. Also this TV is made for video games, the picture and color works and looks good for the PS3 era. But this is great for the PS4 too. There's no screen lag from the console or audio. Just set the screen to Video game setting and your good to go.
Over this is an amazing TV. I highly recommend SONY to people who knows the in's and out's of audio and picture. SONY tv's is a brand for advance users who wants to control everything and I mean everything from the picture setting to hook up connections and other settings that Samsung and some LG TVs don't provide. If you are looking for a easy set up or plug in play television try Samsung and etc. But! If you are a advance user then SONY is the way to go.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great TV
on September 26, 2014
Posted by: AlienWarship
I've had this TV for 3 months now. The picture quality is excellent. I was originally a little concerned about the refresh rate because I game frequently. Usually put the TV in game mode. The motion processing that sony is using in their current models does an excellent job. It really does out perform samsung and LG in my opinion (comparing similar priced models). The black levels are darker than my panasonic plasma. The updated interfaced also looks nice. You really can't go wrong with this TV model for the price.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Very Good.
on December 27, 2014
Posted by: Solrac
Vary Good
I would recommend this to a friend!
Written by a customer while visiting sony.com