sony.com Customer Reviews Collected from sony.com
Sony - BRAVIA - 48" Class (47-5/8" Diag.) - LED - 1080p - Smart - HDTV
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
88
4 Stars
27
3 Stars
8
2 Stars
8
1 Star
11
85%of customers recommend this product. 
(
95 out of 112
)
Customer Reviews for Sony - BRAVIA - 48" Class (47-5/8" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
1 out of 5
1
Doesn't support wireless controllers
on July 20, 2015
Posted by: Cain
So this looked awesome in that it comes with PlayStation Now in a addition to the apps that come with most smart TV and that PS controller can hook up to it. But come to find out, the controllers have to stay attached to the TV by a USB cord like some 1990's console. And to make it stupider, the ports are on the back.
So now I've got to take back the controller I bought and cancel my subscription to Now. And I might just take the TV back too.
Someone would do better buying a non-smart TV along with "PlayStation TV" which is separate box that does allow wireless controllers and has the other apps (PS Now, Netflix).
As far as the rest of it, it's an alright TV. The menu's kinda clunky and focuses too much on promoting their products I won't use, but it works. If the box didn't make such a big deal about Now, I'd probably give it a higher rating.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, July 23, 2015
Hi Cain, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
tv review
on December 27, 2014
Posted by: Woodman
Great TV for the price
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, December 30, 2014
Hi Woodman,
Good to know that you are happy with your purchase!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Not so SmartTV
on November 24, 2017
Posted by: Morgan le Fay
Gender:Female
The basic tv functions are great and all the HDMI ports are a big plus. However the "Smart" aspect of the tv is debatable. Every time I unplug my media server to add more content and reconnect it the media server repeatedly displays an error message, and will randomly restart some time later, usually days later.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 27, 2017
Hi Morgan le Fay, we are sorry to hear what happened. We would like to know more information from you. You can reach us out at socialsupport@am.sony.com and include the product's information and a brief description of the issue you have so we can further assist you.

Best regards,
-Erin
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Remote is sluggish when tv first turned on
on June 13, 2017
Posted by: Dale Big D
Gender:Male
Great features and plenty of HDMI ports, but the Netflix button on the remote does not always work and sometimes boots you out of the movie you select. When you first turn on the tv, the remote is not very responsive for about 20 seconds. If you use an antenna on this tv, you have to punch in the channel plus the number after the decimal point to get to a channel. Otherwise you get static on the tv and have to use the up channel button to get to a specific channel. .
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 14, 2017
Hi, Dale Big D, Please follow the links below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/38404/
https://us.en.kb.sony.com/app/answers/detail/a_id/55501/
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
DOESNT SWICH hdMI BY REMOTE AND SCREEN JUST WORKS
on September 10, 2017
Posted by: grumpy17
Gender:Female
Verified Purchase:Yes
TV SCREEN WENT IN BLACK ND WHITE after 40 days speakers are so low and in back
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 12, 2017
Hi grumpy17, We're sorry to hear that the TV is not working properly. You may check the links below for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38453
https://us.en.kb.sony.com/app/answers/detail/a_id/42981
https://us.en.kb.sony.com/app/answers/detail/a_id/76380
~Ralph
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Awesome TV!
on November 18, 2014
Posted by: Lauder
Big, bold and beautiful! Never had a big flat screen before so I may not provide a great perspective, but I love it!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Picture quality???
on April 20, 2015
Posted by: Stuie
Wanted to get a bigger TV for the new Living room. Had 40 inch sharp. When seeing Sony Tv's in the store the picture always wowed me, except now. The default setting are horrible and when I try and adjust it just makes certain things like movies look a little better while sports will look bad. Don't know if something is off with the TV but definitely didn't meet my expectations of Sony.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, April 23, 2015
We understand your disappointment and we regret to hear that this unit failed to meet your expectations. We will send this feedback to the proper department for future reference and by the way, you can adjust the picture quality of this TV by selecting picture and sound settings that is suitable for the content under [Settings] → [Preferences] → [Scene Select] and choose your desired option. For further information, kindly check this manual: https://docs.sony.com/release/KDL-48W600B_40W600B_BRAVIA_i-Manual_EN.pdf. Thank you,
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great picture!
on March 24, 2018
Posted by: M Pog
Gender:Male
Verified Purchase:Yes
The color, quality, sharpness and balance is far superior to our 4 year old 47" LG tv this replaced.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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