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Customer Reviews Collected from sony.com |
Sony - BRAVIA - 48" Class (47-5/8" Diag.) - LED - 1080p - Smart - HDTV
Average Customer Rating:
4.2
Rating breakdown 142 reviews
5 Stars
88
4 Stars
27
3 Stars
8
2 Stars
8
1 Star
11
85%of customers recommend this product.
(
95 out of
112)
Customer Reviews for Sony - BRAVIA - 48" Class (47-5/8" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
5
Best TV
on April 14, 2014
Posted by: nkoenig
Over the last few months, I bought an LG and Samsung LED and returned both. I had a 40" Sony Bravia, but couldn't find a new Sony in my price range. This was the best purchase I have made. Great picture quality, great sound #no sound bar needed, unlike other brands#, and no soap opera effect! I would recommend this TV to anyone looking for a new TV. On top of being a great TV, I saved $80 by using the mount included with the TV!! The TV is just north of 20 lbs. I had to buy 8 lag screws, but it looks great on my wall!
Written by a customer while visiting sony.com
Customer Rating
4
For the value, this one is hard to beat.
on October 19, 2014
Posted by: 559Sold
Pros:
-Energy Star
-USB compatible: USB with videos can plug & play like pc.
-smart, WIFI, Youtube
-lightweight
-picture quality
-audio
-a ton of manual/auto setting
Cons:
-Audio can be muffle/unclear sometime
- may be too much manual setting for beginner
-Frame per second is low: 60Hz
-prefer 120Hz or more, but this one is do-able
-Remote control is not ergonomic
-no 3D (knew that when purchased)
-Power Cord is TOO short.
-Energy Star
-USB compatible: USB with videos can plug & play like pc.
-smart, WIFI, Youtube
-lightweight
-picture quality
-audio
-a ton of manual/auto setting
Cons:
-Audio can be muffle/unclear sometime
- may be too much manual setting for beginner
-Frame per second is low: 60Hz
-prefer 120Hz or more, but this one is do-able
-Remote control is not ergonomic
-no 3D (knew that when purchased)
-Power Cord is TOO short.
Overall:
-not a bad buy if you are looking for TV contemporary features:
-smart, wifi, media player, apps, and space saving design.
-
-not a bad buy if you are looking for TV contemporary features:
-smart, wifi, media player, apps, and space saving design.
-
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony Support, October 24, 2014
Hello 559Sold, thank you for your feedback and for choosing SONY
Written by a customer while visiting sony.com
Customer Rating
4
Picture and sound Great
on May 4, 2014
Posted by: Hamko
Well TV is great only thing is Web browser by Opera doesn't support Flash media player , or Google Chrome it would be great if they do update for those . Otherwise its like normal TV with some web option limited .
Written by a customer while visiting sony.com
Posted by: Maevrick
Verified Purchase:Yes
While the picture is great, my overall experience could be best described as OK.
This is simply because 2 months into buying the tv, and after a system update (automatic, I must add), I am unable to use even the basic features such as the Media Player. An error message greets me everytime I turn on the tv now. saying 'Some applications are not available due to internal error. Please refer to the i-Manual'. The trouble is when you refer to i-Manual, it does not tell you anything.
Additionally, opening other apps like Netflix and Youtube is slow. Whereas there are alot of Opera-supported apps available, majority of them are either junk or do not work. Facebook and Twitter integration looks like from the not-so-smartphones of pre-2007 years.
Buy it only if the picture quality is of an interest to you. Other 'frills' are not usable due to their inept design as per the current day and age.
There is a reason why Sony has chosen to use Android TV for all Bravia sets in 2015. And now I am having buyer's remorse to have waited for some time before buying this one, but I wouldnt have known until I had a crystal ball.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, January 19, 2015
Hi Maevrick, Well, that’s not what we like to hear. Please perform reset on your TV and once your done, kindly perform refresh internet content.
To Reset your TV : https://us.en.kb.sony.com/app/answers/detail/a_id/43126
To do Refresh internet Content.
https://us.en.kb.sony.com/app/answers/detail/a_id/32112/p/61659%2C62766%2C92860%2C91638/c/65%2C66/kw/Refresh%20internet%20content
For further details you can visit our website for some clarification in regard with the bandwidth that may affect the application it self. The website is https://us.en.kb.sony.com/app/answers/detail/a_id/36515/p/61659%2C62766%2C92860%2C91638/c/65%2C66/kw/recommended%20speed%20to%20playback%20video .
Also, kindly check for any updates available for your TV. Please perform these steps : Press Home button > Go to Help > Select Customer Support > Software update
Thank, ↔Dave
To Reset your TV : https://us.en.kb.sony.com/app/answers/detail/a_id/43126
To do Refresh internet Content.
https://us.en.kb.sony.com/app/answers/detail/a_id/32112/p/61659%2C62766%2C92860%2C91638/c/65%2C66/kw/Refresh%20internet%20content
For further details you can visit our website for some clarification in regard with the bandwidth that may affect the application it self. The website is https://us.en.kb.sony.com/app/answers/detail/a_id/36515/p/61659%2C62766%2C92860%2C91638/c/65%2C66/kw/recommended%20speed%20to%20playback%20video .
Also, kindly check for any updates available for your TV. Please perform these steps : Press Home button > Go to Help > Select Customer Support > Software update
Thank, ↔Dave
Written by a customer while visiting sony.com
Customer Rating
2
Not what I expected
on August 25, 2014
Posted by: Shortyboo
I purchased this television on August 3, 2014 and the screen goes black. There was a notice on the internet that there is a repeated reboot problem. I followed the instruction and it is still shutting down. I am going to return it.
I am not happy at all.
I am not happy at all.
Written by a customer while visiting sony.com
Customer Rating
1
Worst purchase ever
on July 22, 2014
Posted by: GROWINGWEARYAT54
I bought this TV on June 6th. It was delivered on June 13th. We watched it 3 days and it just went off and never came back on. After numerous and I mean numerous attempts to customer service, They finally sent someone to work on it with no success. Well here I am July 22 and we still have no service, no TV and the worst customer service that I have ever experienced in my life. I know we have called at least 20 times. I even bought a 2 year warranty on it. Good thing. It will take 2 years before they do anything. One more call and I'm getting my money back. Feed up with all this. With this type of service they are destroying their Sony name.
Response from sony.comBy Amanda, Sony Support, July 29, 2014
I would like to review your case further. Please email me at socialsupport@am.sony.com Look forward to hearing from you.
Written by a customer while visiting sony.com
Customer Rating
5
Great picture-great value
on April 21, 2014
Posted by: Bart1947
I purchased this model to replace a 6-year old 46" Bravia. My former model cost $1700 and this new model was originally $650 before my SONYCARD discount. Ordered directly from SONY with free shipping. Great service, came within 10 days by local truck after shipping from Chicago by air. Picture and sound are an improvement from my former Bravia and I thought the picture was great on that model at the time. I know SONY is pushing the high end models, but this model blows away the competition. This model should sell a lot of units!
Written by a customer while visiting sony.com
Customer Rating
2
Not totally happy
on May 4, 2014
Posted by: TAG1737
Always loved my SONY TV's. Not please with the blotchyness of the backlighting. On a white screen thaere are many dark spots which really bother me. There are also defects along the top edge like the LCD sreen was being pinched.
These defects don't seem to bother my wife. I thought about returning it but don't know if there is anything any better out there for the price.
These defects don't seem to bother my wife. I thought about returning it but don't know if there is anything any better out there for the price.
Written by a customer while visiting sony.com