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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Average Customer Rating:
4.4
Rating breakdown 502 reviews
5 Stars
361
4 Stars
66
3 Stars
19
2 Stars
11
1 Star
45
87%of customers recommend this product.
(
421 out of
485)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Customer Rating
4
samsung washer and dryer
on December 17, 2015
Posted by: icfrye
from Miami, FL, USA
Expertise:Beginner
Love the product fast dry time. The washer is a great product too.
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on December 17, 2015
Posted by: Rookie60
from Brownsburg, IN, USA
Expertise:Intermediate
This dryer is so quiet and so big! Our bed spread would nearly fit in our older dryer, but it's not problem for this one! And the versatile settings make it easy to get your clothes really dry quickly!
Pros: Bright display, quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unable to have brand new dryer serviced
on December 19, 2015
Posted by: Not2hpy
from Ohio
Expertise:Intermediate
Terrible, stopped working after 5 loads of laundry.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Samsung Care, August 9, 2022
Hi There,
Thank you for bringing this to our attention. Our sincere apologies for the inconvenience this has caused you, as your Electric Dryer stopped working after five loads of laundry. I understand how frustrating it can be when equipment isn't fully functional. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly visit this link for Troubleshooting steps to help you with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
How to fix a dryer that won't start:
https://www.youtube.com/watch?v=78lJFJkU7hI
Samsung dryer turns on but doesn't start to spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
One (1) Year All Parts and Labor
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144779558
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful......
on December 19, 2015
Posted by: plexusmoma
from Idaho, USA
Expertise:Beginner
wasn't sure I would like the front load. But now I have adjusted to it I really like it. would recommend it to anyone.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
1st Dryer was Dead on Arrival
on December 19, 2015
Posted by: JesC
from Montclair, CA
Expertise:Expert
Got the pair during a Black Friday sale, was on back order and was delivered by a local big box retailer. It worked for 4 loads and stop spinning. Took two weeks to get a replacement & the 2nd unit has been flawless,
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT DRYER; DRYER CHIME NOT LOUD ENOUGH.
on December 20, 2015
Posted by: MufflerMan1
Expertise:Expert
DRYS CLOTHES FAST AND NO WRINKLES, VERY QUIET AND EASY TO CLEAN.
Pros: Inexpensive
Cons: alarm not adjustable loud quiet. ect.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on December 20, 2015
Posted by: CaliforniaJ
from California
Only had my dryer for a month, but it works well, is quiet, and I love the easy control panel
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of super features
on December 22, 2015
Posted by: soofoo
Does not overheat like my old dryer. I don't have to worry about jumping up- as soon as the cycle is done. It has wrinkle free mode.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US