Samsung US Customer Reviews Collected from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 502 reviews
5 Stars
361
4 Stars
66
3 Stars
19
2 Stars
11
1 Star
45
87%of customers recommend this product. 
(
421 out of 485
)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Customer Rating
4 out of 5
4
Great looking & performaing unit so far
on March 12, 2016
Posted by: Zimbick
from Cape Coral, FL, USA
Expertise:Intermediate
Well, the days of wash/rinse/spin look over, I wanted simplicity in stackable units and these are 10 years newer than what I'm replacing and things have change, these units were the most basic I could find, I'm leary of a washing machine & dryer with circuit boards & LED's and fancy screens but it does add wow factor to a very under appreciated appliance, would rather of spent it on a vacation but I guess we need clean clothes too. So only several loads into it and I'll admit it's a nice pair, quiet, simple, clothes are clean!
Pros: Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Non-working upon delivery
on March 16, 2016
Posted by: JOHN42
from Houston TX
Expertise:Intermediate
Purchased 3-3-2016.
Upon set up dryer would only work in "AIR FLUFF" mode. All other settings caused breakers to trip. Even though I have a new built home with up to date specs I decided to call in an electrician to check my wiring before calling Samsung. My wiring was fine, it turns out the machine was poorly assembled and the heating element was grounding to the chassis. Once the heating element was separated from the chassis the dryer started working fine. So this is a QUALITY CONTROL issue at the Assembly plant. Just think if they can miss something so obvious to a everyday joe like me, what else do they miss?
Pros: Inexpensive
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy MelardoSamsung CareAugust 12, 2022
Dear Samsung Client,

Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products. To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern.

Reference Number: 1144793233

Have a great day.

Melardo
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Intuitive, simple, effective.
on March 18, 2016
Posted by: SkySurfer79
from Charleston, SC
Expertise:Intermediate
Bought with the marching washer, this is a perfect pair. The drum light is small, and bright and let's you find what you want easily.
Using the auto dry feature this system's sensors get it to the perfect level of dry, will sense and start its cool down and shut down process. BIG money saver!! It doesn't keep the heat element (the power hog) engaged the entire cycle which minimizes its power usage.
Easy to select cycles. Loud buzzer that you can silence.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Value
on March 20, 2016
Posted by: 2bhikin
from Roanoke, VA, USA
Expertise:Expert
I really like the many features and the value is exceptional.
Pros: Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very efficient at getting cloths dry
on March 27, 2016
Posted by: KBDIY
This dryer is so much more efficient at getting our cloths dry than our old dryer. We have only been using it for two days so I hope it holds up for the long term but I really like the push button setting controls, the expanded capacity, and the still small form factor.
Pros: Lightweight, easy to install
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
goes great with the washer
on March 28, 2016
Posted by: renlow
from cocoa fl
Expertise:Expert
got the washer in jan and that's great today hooked up the new dryer cant go wrong with this pair so far everything is just super
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 29, 2016
Posted by: jftbus
from Ohio, USA
Expertise:Beginner
This dryer works great! Your clothes get dry in no time
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Couldn't be happier
on March 29, 2016
Posted by: Themrjlb
from Kansas, USA
Expertise:Beginner
Samsung has delivered with this puppy! Super quiet and efficient. Handles big loads with ease. Only thing not fully dry on first attempt was king size comforter.
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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