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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Average Customer Rating:
4.4
Rating breakdown 502 reviews
5 Stars
361
4 Stars
66
3 Stars
19
2 Stars
11
1 Star
45
87%of customers recommend this product.
(
421 out of
485)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Customer Rating
5
Perfect Companion
on March 31, 2016
Posted by: IH8Laundry
from Michigan, USA
Expertise:Expert
to my Samsung front-load washer. These do make laundry chores so much easier. The washer spins out almost all of the water which means the dryer has a lighter "load". Forty-five minutes to dry a load of blue jeans?? Really? Seriously!! I love it!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product stopped heating the air after we had it only % months .
on April 1, 2016
Posted by: Margesbarge
from Florida, USA
Expertise:Intermediate
The product gas heater stopped working after 5 mo. we won't have use of it for many days until repaired. We would expect it to last longer !!!
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Melardo, Samsung Care, August 12, 2022
Hi Margesbarge!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Dryer stopped heating which was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Clothes are not Dry after using Samsung Dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/.
You may also refer to this link about "Cycles, Settings, and Features on your Samsung Dryer": https://www.samsung.com/us/support/answer/ANS00051022/.
I also shared the link about "The Best Laundry Load Size for your Samsung Washing Machine and Dryer": https://www.samsung.com/us/support/answer/ANS00080262/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144793272
Have a great day.
Melardo
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Dryer stopped heating which was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Clothes are not Dry after using Samsung Dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/.
You may also refer to this link about "Cycles, Settings, and Features on your Samsung Dryer": https://www.samsung.com/us/support/answer/ANS00051022/.
I also shared the link about "The Best Laundry Load Size for your Samsung Washing Machine and Dryer": https://www.samsung.com/us/support/answer/ANS00080262/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144793272
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
This product has features that I like
on April 2, 2016
Posted by: steamtrainfan62
from Denham Springs, LA, USA
Expertise:Beginner
I bought this dryer on March 14, 2016 to replace one that was still in good operating condition by donating my old one to charity. I especially like the door window on the dryer where you can actually view the laundry in the dryer. The dryer is very quiet in operation and that is definitely a plus. I do like the LED lighting inside the dryer drum. I am very well pleased so far with this dryer. There is only one drawback, the user manual does not state that some of the heat settings are preset at the factory and cannot be changed when using the automatic dry cycle whether it be normal, heavy, bedding, etc. Some consumers may thing something is wrong with the dryer and would call a service man out to check the appliance and yet there is nothing wrong with the appliance at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great options
on April 3, 2016
Posted by: Anonymous
from Buford GA
The dryer really met my expectations. Highly recommended
Pros: Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
7.5 cu ft electric dryer
on April 4, 2016
Posted by: TRAN1
from Cincinnati
Expertise:Beginner
I just bought this dryer and love it. It has wonderful features and it runs quietly.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on April 6, 2016
Posted by: grammasmitty
from Utah
Expertise:Expert
Gas dryer - Love it! It is very efficient, dries clothes very quickly. Lots of settings options for exactly what I need. It is quiet and has a nice chime signaling when the cycle is done, no loud BUZZER. Very easy to keep lint screen clean.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great dryer
on April 8, 2016
Posted by: AA96789
from Mililani, HI, USA
Expertise:Intermediate
Combined with the matching washer WF42H5000A, this dryer is very quick in drying all types of clothing. My only complaint is that the control panel is slanted at an upward angle. This is perfectly fine if the washer and dryer were installed side-by-side. However, my wash room is rather confined so my only option was to have them stacked with the dryer on the top. If you were over 6 feet tall then maybe you wouldn't mind the upward angle of the panel at all.
Pros: Inexpensive, Lightweight
Cons: panel angled upward is not for stacking
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
many options
on April 9, 2016
Posted by: washingguru
This is a great machine with many options for drying your washable items. I really did not know there could be so many drying options. also a nice height even without the pedestals.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US