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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Average Customer Rating:
4.4
Rating breakdown 502 reviews
5 Stars
361
4 Stars
66
3 Stars
19
2 Stars
11
1 Star
45
87%of customers recommend this product.
(
421 out of
485)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Customer Rating
5
Love it!
on September 12, 2016
Posted by: FinallyMadetheswitch
from San Antonio, TX, USA
Expertise:Beginner
This machine is just as quiet as the matching washer if not quieter. Really like the wrinkle release feature. Cuts my laundry time in half. Straight out the dryer on to a hanger without ironing who wouldn't love it ? The dry sensor on it is great. turns off when the clothes are dry no worrying about shrinking. Laundry room is kinda dark but the display in nice and bright. I can peek in there to see if the load is done without having to turn on the light !
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gas Dryer Is easy to use.
on September 14, 2016
Posted by: whtdsl
from Chino, CA, USA
Expertise:Intermediate
Samsung gas dryer is easy to use with simple controls and dries clothes good.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
DE Door Error prevents me from drying a full load
on September 14, 2016
Posted by: ask13
from Rockford, IL, USA
Expertise:Expert
As soon as I got this dryer, I have had issues with the DE code going off and stopping the dryer multiple times during a cycle. It seems that this happens more frequently with a full load of laundry, so basically I have had to resort to doing loads in multiple batches to dry. Should never have been duped into thinking a 'high tech' dryer was better that an old fashioned looking one.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Noraina, Samsung Care, April 19, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer due to the DE code and it's topping the dryer multiple times during a cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01207445/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3 for the warranty information of your dryer. It says it has a year of warranty for all parts and labor.
You can also visit this link https://www.samsung.com/us/support/service/ if you want to request service.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144418009.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer due to the DE code and it's topping the dryer multiple times during a cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01207445/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3 for the warranty information of your dryer. It says it has a year of warranty for all parts and labor.
You can also visit this link https://www.samsung.com/us/support/service/ if you want to request service.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144418009.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and dry
on September 14, 2016
Posted by: Anonymous
from Minnesota
Expertise:Intermediate
This dryer does the trick. Not to many bells and whistles which is nice. The lint trap is oddly designed and will take some getting used to. Not to loud but audible.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
HIGH performance
on September 16, 2016
Posted by: Arkano
from Florida
Expertise:Intermediate
love the machine , i cant go wrong with Samsung, from watches to appliances, so far we are happy with it
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great dryer
on September 16, 2016
Posted by: ufixit
Expertise:Intermediate
love it!!!! just bought this quiet dries very fast
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SO FAR
on September 19, 2016
Posted by: rorrrn
Expertise:Intermediate
So far it is doing an excellent job and is very quite. Was very easy to install, and a great price.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the number of features
on September 20, 2016
Posted by: 7777
from nc
My only complaint would be the lint catch. It has to be taken out, then opened up like a book in order to clean. Maybe since its so new, it does not like to stay open so I am propping it open (while getting dusty) with my body and arm to use my free hand to remove the lint. Just a small detail I will get used to but some people may not like that difference from an older dryer's design of just simply pulling it out and cleaning it off.
Pros: Bright display, Lightweight
Cons: lint catch design
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US