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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Average Customer Rating:
4.4
Rating breakdown 502 reviews
5 Stars
361
4 Stars
66
3 Stars
19
2 Stars
11
1 Star
45
87%of customers recommend this product.
(
421 out of
485)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Customer Rating
5
great features
on January 20, 2017
Posted by: GramasDryer
from Iowa, USA
Expertise:Beginner
So far so good, have been using for less than a month
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great dryer
on January 20, 2017
Posted by: HappyGunner1
from Sachse,TX
Expertise:Intermediate
This dryer is very quiet and has great functionalities.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value for the money
on January 21, 2017
Posted by: ValueAppraiser
For an electric dryer in this category, it is hard to beat the price and feature offered.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super value with excellent features.
on January 22, 2017
Posted by: Polopaula
from Dallas, Texas
Expertise:Expert
I am very happy with the purchase of this dryer. Features are available as in larger dryers. I needed stackable full size and these fit the bill. Very efficient. My only difficulty is reaching the controls in its stackable stance.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This dryer is excellent!
on January 29, 2017
Posted by: thumbup
I love that this dryer saves time by ending when the clothes dry. Other dryer will keep drying even after all the clothes are already dry. And it plays a song to let you know its done!
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product broke down in less than 6 months
on January 30, 2017
Posted by: Icaiw1988
from Raleigh, nc
Expertise:Expert
Don't buy this washer and dryer. They completely stopped working in less than 6 months.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ROSSINI, Customer Care, June 30, 2022
Hi Icaiw1988,
Thank you for reaching
out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not working properly. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
Let me share with you the warranty coverage of your product for possible repair or replacement.
https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3
In case you need Samsung parts, you may purchase it here.
https://www.samsungparts.com/Default.aspx
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number:
1144652632
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching
out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not working properly. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
Let me share with you the warranty coverage of your product for possible repair or replacement.
https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3
In case you need Samsung parts, you may purchase it here.
https://www.samsungparts.com/Default.aspx
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number:
1144652632
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Drying is a pleasure
on January 30, 2017
Posted by: Mamabaker
from Cleveland Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I never thought I would love to do laundry, now I do
Pros: Bright display, Realistic color, Durable, Built-in speakers, ease of use, bright light inside, even dry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on January 30, 2017
Posted by: castjohn
from Phoenix, AZ, USA
Expertise:Expert
Took delivery of a matching washer/dryer & it looks great and works even better. I've been reluctant to purchase new front loading washer and dryer, and I'm glad I found these.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US