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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Average Customer Rating:
4.4
Rating breakdown 502 reviews
5 Stars
361
4 Stars
66
3 Stars
19
2 Stars
11
1 Star
45
87%of customers recommend this product.
(
421 out of
485)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Customer Rating
3
Don't make em like they use too
on April 23, 2019
Posted by: CarlTN111
from Cookeville, TN
Expertise:Beginner
When the Manufacture warranty runs out, the Tub Roller starts squeaking, This Dryer was in the Factory 3 years ago, and for the price should not have any issues
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Cat, Samsung Cares, April 25, 2019
CarlTN111, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
1. The Dryer is Noisy:http://bit.ly/2TejyAB
Thank you for being a part of the Samsung family! ^Cat
1. The Dryer is Noisy:http://bit.ly/2TejyAB
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Broke twice
on June 6, 2019
Posted by: Electro0080
from Canada
the dryer broke twice in the last 3 years. really disappointed from this product. also had issues with our washer wf5000. very negative experience. i had more expectations from a brand like samsung.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 7, 2019
You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
BEWARE! DO NOT BUY!
on June 28, 2019
Posted by: soreloser
from Athens, OH
[This review was collected as part of a promotion.] this dryer has not worked properly since day one. i am very disappointed that i purchased this dryer and i will never buy another samsung product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and efficient
on July 13, 2019
Posted by: CMJa
from Texas
[This review was collected as part of a promotion.] the programmed settings are effective and the additional programming choices let me dry items based on my preferences. lots of room for large loads but also handles small quantities too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, July 15, 2019
the programmed settings are effective and the additional programming choices let me dry items based on my preferences. lots of room for large loads but also handles small quantities too.
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommended
on July 28, 2019
Posted by: elizjo8
[This review was collected as part of a promotion.] great dyer. decent capacity, efficient, dependable. i would highly recommend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, July 29, 2019
So happy to hear that you are loving your dryer and all the features that make life easier. We value you as our customer and appreciate your recommendations. Thank you for being a part of the Samsung experience! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
hole in dryer drum
on August 26, 2019
Posted by: wickedwahine
from Hawaii
after only 2 years the moisture sensors quit working, and now, 3 years old, there is a hole in the dryer drum. not acceptable at all. they refuse to warranty this to fix it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, August 27, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140312613.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 15851
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 15851
Written by a customer while visiting Samsung US
Customer Rating
1
Drier
on August 27, 2019
Posted by: JamT
from Austin Texas
i paid nearly $700 plus extended warranty for this dryer 4 yrs ago . heating element has been replaced 3 times . dryer vent was checked all 3 times and was clear.now the drum motor is going out .
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, August 28, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on September 10, 2019
Posted by: Drew
[This review was collected as part of a promotion.] because i got the pair the washer spin cycle is so good that the time to dry the cloths is very fast. i also love the light inside the drum.
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, September 18, 2019
So happy to hear that you are loving your dryer and all the features that make life easier. Thank you for selecting Samsung for your laundry needs. We welcome you to the Samsung family experience. ^Cat
Written by a customer while visiting Samsung US