[This review was collected as part of a promotion.] This is a beautiful microwave, however, factory quality control seems to be deficient. The fan sounded like a truck when it was running. II was afraid it would damage the microwave, so I was unable to use the fan until it was examined. Initially my resident handyman thought it was related to the installation, however, when he took it down, pulled out the fan and took it apart, he discovered one end of the fan had numerous chunks of plastic sticking out along the outside edge. They had to be sanded down before it would turn quietly. This could have been handled by a serviceman, however, it didn't seem worth the wait. It still "growls" when it's cooking. That has precipitated a service call. I also don't find the controls as "user friendly" as my previous microwave. There are no "quick-set" times, e.g. 1 min - 5 min which start immediately as on my previous other-brand model. The time increments must be set by pushing the number, plus zero, and start. I'm very happy with the other LG appliances I purchased at the same time.
[This review was collected as part of a promotion.] After reviewing the Consumer Reports magazine for the top, over the stove microwaves; we checked out several top models. The LM2031BD was the one we choose. It is stylish, the black stainless steel looks rich and durable. It really brighten up our kitchen.
Pros: Style/Design, ease of use, Features/Settings, Quality
[This review was collected as part of a promotion.] I have always liked LG product's and this time purchased new fridge, stove and microwave. All working great as expected.
[This review was collected as part of a promotion.] I brought this microwave several months ago and am pleased with the ease of operation and the quality of the product.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on April 14, 2019
Posted by: scionbaby
from washington
[This review was collected as part of a promotion.] I bought this because i wanted all my appliances to match!I had a beautiful lg microwave when my frig broke and my dishwasher i decides to buy all new in black stainless ...so glad i did
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality