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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: arkats66
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this product a few weeks ago to replace an old one. It has the right amount of features without going overboard. LG products are rated very high making my decision to purchase this easy.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Clarkgriswold
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just a geat stove to cook on great features my wife loves
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lost at sea
from Florida
Verified Purchase:Yes
The first time I used popcorn setting , without the metal rack , the product over cooked , smelled like burning to me . The second time I removed popcorn with thirty seconds remaining on the cook time , much better results . I tried baked potato setting on small-to-medium potato and it came out shriveled but cooked . not sure I like my ;potato like that . reheated a casserole dish using auto cook , # 3 setting and once again was not happy with results . The sensor seems to overcook everything . For reheating beverages it is great as long as I select the preferred times. Still trying to adapt to new technology and maybe with time I can master this microwave. Keep reading about the plastic handle and set buttons and most comments are bad . so am waiting for inevitable to happen . Maybe I paid too much for the quality of this item. Time will tell .
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Response from lg.comBy ^DLI, LGE Social Media, October 16, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jay80
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the microwave over the oven wasn’t heated up. Had the manufacture warranty LG they came to the rescue thank you
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Range Rider
from Ocala, Fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great looks,easy cleaning , love the touch screen but needs brighter light inside.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: carrieagroff
from Lititz, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were given this microwave as a house warming gift from my in-laws and it's a fabulous microwave!!
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not heating
on August 11, 2020
Posted by: Mpd252
Few years old, and doesn’t heat! I expected longer use!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 12, 2020
We are sorry to hear that your unit is working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Disappointed
on August 30, 2020
Posted by: Charly03
from Durham, NC
I've only had this unit for a few days. It coordinates well with my appliances but I'm disappointed with the interior light when the microwave is in use. Interior visibility is poor due to the door borders, low watt light and gray interior. It's like looking into a cave! If a low watt bulb is recommended then the interior should be white or a reflective color. I couldn't see the performance in the store because the microwaves weren't operational, just displayed.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 2, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com