[This review was collected as part of a promotion.] Had this LG Microwave 5 years now! Flawless, perfection glass key pad!!! Best feature,. Coated stainless far better than any competition! Use hard, and still looks and operates like it just came out of box!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Overall great product
on January 4, 2021
Posted by: Beach House10
from Myrtle Beach, SC
[This review was collected as part of a promotion.] Bought a couple weeks ago. My husband installed the microwave himself - didn't require a professional to come out and install. Template and instructions well written. The finished product looks great in the kitchen. Easy to use. Love that the door is easy to close - doesn't slam or require much effort to close. Would definitely recommend this product. I also recently purchased the LG refrigerator and dishwasher. Great brand.
Not pleased with any of my LG appliances. My entire kitchen appliances were purchased as a package. Never again
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Microwave only worked for 4 mos before the touchpad no longer responded. Not sure if the part is even available; after 4 mos of chasing repair and/or replacement giving up on LG- shouldn't be this hard.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
[This review was collected as part of a promotion.] We have had to have this unit worked on twice. Now the door is loose but it takes at least a month for anything to get fixed. As much money that has been spent on the service and parts LG would be better to just replace or refund us for this unit.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] Microwave stopped working after 9 months. Thought it would last longer than that. Stopped working 4 months ago and still trying to get it fixed. LG should have replaced to begin with on my opinion
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
[This review was collected as part of a promotion.] We checked out reviews,also it matches our new refrigerator. The price was right. We are definitely satisfied with our choice.