[This review was collected as part of a promotion.] Wow, this is the easiest microwave ever!!! It has a numerical chart in front of the microwave that explains the different functions. It’s a breeze to follow eliminating the guessing game of what function and how much time to use. If I’m reheating, melting, warming, or cooking any of my meals it’s performance is always to my satisfaction.
[This review was collected as part of a promotion.] This microwave automatically made my kitchen look upgraded. I had to wait for the stove-backorder but the black stainless steel is sophisticated and sleek looking. Little things make a difference when you finally hit the remodel stage after 15years and the kids are gone.
[This review was collected as part of a promotion.] I am so happy with my new microwave! It is so nice looking and works so great! Wish I would have bought sooner!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] Bought this about a year ago, it has some great features, the problem is sometimes it goes dead and have to wait several days before it will work again. The last time it was three weeks, called for repair that took about three weeks and when they showed up it was working again. Landed up buying a small countertop one to use when this goes out. I think the problem is moisture is getting in the control panel from the stove top, and have to wait until it dry’s out before it will reset. The biggest problem is getting service from LG in a timely manner.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] There are a few "standard" features this doesn't have that I miss, but overall it works well.
I miss the "1-6 function as a shortcut for 1-6 minutes" function
The visible window is narrower, so over the range my wife can't see in and see how things are doing.
The "eco saver" mode (turns off the clock display) turns off every time you microwave something, which makes it kind of pointless. Having this as a persistent setting would have been more functional.
[This review was collected as part of a promotion.] We've only had for a couple of weeks, and work just fine. Lot's of options to use, but all is good.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality