We are very disappointed with this product. The keypad intermittently stops working, so even thought the time is ticking down, it's clearly not connecting with the heating mechanism. We had it serviced once within the first year and the problem returned a few months later.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] We bought this microwave to replace another that shorted out after just a couple years. This one is sleek and efficient and ticks all the boxes for us!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] Who would of thought a microwave can have so many features? This one does and features that makes cooking so much easier like a melt button for butter or dinner reheat it doesn’t nuke your food. Iam definitely glad I bought this microwave
[This review was collected as part of a promotion.] We have had it for a few weeks, love the size and button layout. One thing I do not like is, because the bottom half is tinted I have a hard time seeing my food. I could see into my old microwave. Also the buttons seem harder to push but this could be that I'm used to the old one.
[This review was collected as part of a promotion.] I have two of these, one in each of my homes and they work great although I would like for the bottom light that lights up the range top to be brighter.
[This review was collected as part of a promotion.] Love this microwave it is easy to use with great features. The added rack is wonderful as I can now use 9 x 13 dishes. It is extremely easy to clean. My husband is very happy with the popcorn feature as the bags fully pop. Just had kitchen remodel and purchased LG stove, dish washer and the microwave. we are very happy with all products.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] We have been using this microwave for about a month and are impressed with the many upgraded features over our previous microwave. The 2.0 cu ft is nice for cooking larger items. We often use the defrost features and are pleased with how easy it is to use.