[This review was collected as part of a promotion.] Purchase on 2-4-21, received it on 2-25-21. When I got it I notice the turn table was not going around, so finally I called LG. They set up a appointment for the repair man to come and check. It took a couple of weeks for him to come and it was the small motor that turns the turn table. Tech ordered a new motor part to be replaced and 5 days later it was finally fixed. LG appliances should be tested or checked if everything is working before delivery to the customer. This was the first time ordering large appliances online but I think next time I’ll go shopping in person at a store!
[This review was collected as part of a promotion.] I really like it so far. The only reason I gave it 4 stars instead of 5 is because of the location of the rack. It is too low and not adjustable. I am constantly having to remove it to zap simple things like a coffee mug. Other than that I love it!
[This review was collected as part of a promotion.] It’s aesthetically nice, but I was disappointed to see that the control panel is not back lit, there is no feature to choose a few minutes with one touch, and that there was only “add 30 seconds, not
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 15, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
[This review was collected as part of a promotion.] Old microwave wore out.....looked at Consumer Reports and found LG was highly rated. Love the black stainless steel look......it works like a charm! Going to move forward and purchase other LG appliances.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great microwave!
on April 15, 2021
Posted by: CB50
from Greenville,SC
[This review was collected as part of a promotion.] We've been using this for 2 weeks and love it. I was concerned it might be underpowered since it is only 1000 watts and our previous ones were 1100, but no worries, it works great! I especially like the auto cook feature that cooks ground beef quickly and evenly. Only thing missing is a fingerprint-free surface.
[This review was collected as part of a promotion.] So Far I am loving this microwave, stylish, sleek and heats really well. The features on this microwave are numerous, I find a new one daily. Lol
[This review was collected as part of a promotion.] when we decided to completely gut and remodel our kitchen I knew we were going with LG from previous experience. The finished color of this microwave looks beautiful. I haven’t honestly used it but a couple of times, however it works as it should. I only wish the bulb was easier to find an LED replacement for as all of our lighting is 5000k and this light just looks dingy.