[This review was collected as part of a promotion.] This microwave is uniquely designed, has all the features that you would want except one. The express feature that I had on my previous microwave, where you could just push the number to for two minutes for example, Is not available on this microwave. Other than that I’m happy with the product. I bought all new kitchen appliances in the LG brand, that’s why I didn’t look for another microwave with that feature.
[This review was collected as part of a promotion.] The handle attachment brook after 9 months. The plastic door frame is very poor strength material and was replaced. It brook again after 6 months, but LG would not fix it, again. It is a poor design, with the handle mounted in plastic. All five of my LG kitchen appliances had to be repaired within the first year.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] I am still enjoying my LG microwave, it cooks faster then the last one and it looks great in Black stainless steel.