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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: PatKoz
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this microwave about a month ago and we love it. It’s large, quiet, works great, and has many good features.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mamaj40
from Menifee, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this about a month ago, I am very happy with it. Would definitely recommend
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: FL808
from Honolulu, Hi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this microwave as a replacement after doing some research online and through consumer reports. We have used this microwave many times since the installation, mainly for reheating various types of left overs. As of this review, it has heated our foods evenly and is easy to operate. The vent works well, the install instructions can be a bit confusing, highly recommend reviewing install videos. Would be nice if LG covered specific model how to topics, such as how to flip the blower if you want to vent in room, at a minimum browse the instructions thoroughly before install if you never have installed a microwave before. We chose the over the stove because we live in a small condo and wanted to maximize counter space.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: hope3002
from Suffolk, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this microwave, so many cool features and easy to clean.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: hibiscus 806
from Panama City Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced our old appliances (oven, dishwasher, microwave and refrigerator) with the LG package to match our washing machine and dryer and we couldn't be happier. This microwave has so many features, we are still learning something new about it daily.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cindy0926
from OFallon MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing and once you learn the heating shortcuts it's great.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
broke after 2 years.. service complicated for warr
on June 5, 2021
Posted by: hyung
from Virginia centreville
It broke after 2 years of use. It was difficult to find the service center that fixed it.
It was the megnatron issue which had a 10 year warrenty and the repair center said it takes 2 weeks to get reimbursed for the parts (89 dollars) but the labor charge itself was 300 dollars.
At the end the warranty wasn't even covered cuz the part was not claimed prior to fixing it.
just surprised of how easy it broke down.
It was the megnatron issue which had a 10 year warrenty and the repair center said it takes 2 weeks to get reimbursed for the parts (89 dollars) but the labor charge itself was 300 dollars.
At the end the warranty wasn't even covered cuz the part was not claimed prior to fixing it.
just surprised of how easy it broke down.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Top plastic grill fell and broke
on June 5, 2021
Posted by: BetsyBoo5
from Ca
Grille at top of microwave is flimsy and breaks easily. Be careful when you wipe it down
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com