[This review was collected as part of a promotion.] I purchased this product a few weeks ago. It's a very nice looking appliance. Heats up well and is very easy to clean. It comes with a energy saving feature which I think adds a nice touch. The only disadvantage of this product is the shelf inside is a little low. I have to take the rack out each time I put a splatter covering over my food.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] I bought this about a month ago and couldn’t be happier, no more wiping fingerprints off endlessly!! Reheat, defrost, etc actually work!! No more constant checking on the food!!
[This review was collected as part of a promotion.] I have only had my new appliance for about a month but it is so easy to clean and the functionality is great. Not to mention the fact that I can cook multiple items on and below the metal rack.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Loved at first until it started falling apart
on June 18, 2021
Posted by: Just a mom
from Oregon
Great at first. Until every time we close it plastic pieces started falling off. The handle is now barely hanging on from the bottom and the part where all the buttons are is loose and wiggles around. For the brand and price I would expect it to not fall apart. We’ve had this just over a year and this started happening shortly after purchasing.
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane