[This review was collected as part of a promotion.] I purchased this microwave and loved the product. However the item kept braking. LG has good service and sends someone out ASAP unfortunately ours was not able to be repaired so they are replacing.
Response from lg.comBy ^DLI, LGE Social Media, October 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] I didn’t realize how easy it was to defrost, soften or melt food items until now! Everything is easy to understand and since all my kitchen products are LG…I am happy!
[This review was collected as part of a promotion.] I love my new microwave. The stainless black color is so perfect in my kitchen and it is a large capacity that makes cooking in it much better. Would recommend this appliance to anyone.
[This review was collected as part of a promotion.] Good, solid microwave oven. Nice variety of features and abilities. After 3 years developed a high pitched whistle when operating which was corrected under warranty. Five years later, still works very well. Easy to clean.
[This review was collected as part of a promotion.] Turn table doesn’t work and parts aren’t available to fix it.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] Installed microwave a month ago and am very pleased with it's performance so far. I love the color and that it doesn't show any fingerprints for little hands! Love the controls and the microwave is very quiet compared to my last Kitchen Aid.
[This review was collected as part of a promotion.] The microwave is a great appliance and works beautifully. I had a minor service issue and needed a new plate, the service people were fantastic and I received the plate in a few days. Thank you so much LG!
Pros: Style/Design, ease of use, Performance, Quality