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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: DocVery unsatisfied with
from Orlando
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought these less than a year ago I’ve got to run around 100% from LG calling their numbers nobody gets back nobody follows through very unsatisfied
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 28, 2021
We hate hearing you are having an issue with your units. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LG Microwave Owner
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the microwave for 11 months. It works great - evenly cooks/reheats. We use the quick cook pre-programmed function almost daily. The interior light is not very bright when the microwave working and with the door design, it is hard to see the item in the unit while being reheated/cooked. Another design critique, the exhaust fan filters falls out.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Soss
from Waterford, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] About a year of use and the mother board needed replacement.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Rog958
from Fairlawn, ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this and a few other LG appliances and decided to remodel around them. We are very happy with our decision. As part of our remodeling, I had to remove it and re-install it. I reached out to LG for a new template and they responded quickly and sent one. The customer service is great. I highly recommend LG.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: 2tall60
from Sioux City, IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This an exact replacement. The old one quit heating after 7 years. We looked at others but settled on this one because size, ease of use, features, and looks.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sandy1229
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This microwave was installed a month ago. Works as advertised and I love some of the features such as kids meals. Vey easy to use!
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: rb1982
from Asheville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m overall happy with my purchase. It installed easily and looks nice. Feels sturdy and I feel good about the long warranty. I am disappointed with the sensor cooking as it seems to like to overheat everything! Chili shouldn’t be boiling on the “soup” reheat and pizza reheat leaves slices looking like they have been under a broiler without browning. I’ve learned to watch and make my own judgement on when to end the sensor cook cycles. I also don’t like how dim the light is that illuminates below it, but that’s a a very small annoyance. Not a big deal.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jumpy
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and my wife love it I recommend
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com