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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: Sambo34
from Salt Lake City, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This microwave has been amazing, it is easy to use and comes with great features. I love it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: obxstargazer
from NC
Verified Purchase:Yes
Out of the box, door is mis-aligned. Hard time getting door to connect to close, get error messages to close door almost everytime I use it, so need to call for service already. 3 stars are because it works otherwise. Inside is easy to clean. Don't really care for controls across bottom of panel. Too hard to read and so is the time. Stainless steel frame doesn't seem as quality made as expected.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Barbara Sadie
from Murrells Inlet, South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have all new LG appliances this year. Refrigerator and stove were purchased and installed in May 2019. My Microwave was ordered in May too but there was an error on the appliance and it had to be reordered and I didn't get it until September 20 when it was also installed.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Microwaveowner
from Dayton
Verified Purchase:Yes
[This review was collected as part of a promotion.] Start with the good. Easy to use . Easy install. Looks great. The bad it only lasted 10mons . The manufacturers warranty was easy to get in contact with. They scheduled for it to be fixed. We will be going on 3 weeks waiting on parts or whatever the hold up is now.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy Chris, Customer Service, October 28, 2019
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
2
on November 1, 2019
Posted by: Denrey
from St Cloud MN
Have had it six month and it has developed a growling noise.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, November 6, 2019
That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
2
Black Stainless Finish sharp looking but Peeling
on December 15, 2019
Posted by: MiJT
from Lafayette, IN
Verified Purchase:Yes
I purchased the black stainless finish on our microwave. Functions are great and the black stainless is very sharp looking. When it started to peel off I was very disappointed. I had the same issue with the refrigerator I purchased at the same time. Very poor customer service from LG
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, December 16, 2019
That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Mickey Doodle
from naples, fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does everything I want from a microwave. More powerful than I expected. Does not show power rating. Very user friendly.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LAca90069
from LA, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this microwave a lot, but it needs a brighter light inside as the interior is a dark grey. Also the "window" to look inside is partially blocked by a black strip across the bottom. So between dark interior and dim interior light it is hard to check on food while cooking. The exhaust fan is strong and can be vented inside or out, which is a nice option.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com