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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: Doug 102
from Columbus Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first time we use the oven was to cook wings using the air fryer. The glass in the oven door that is supposed to be sealed allowed grease get in between the glass panels and cant view the inside clearly anymore... We had to call service and parts are on order..tbd as to a fix yet
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Divermike
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago and it was the last missing piece to my newly renovated kitchen. I am so happy I did. It fits perfectly and it is small but powerful enough to cook a variety of food. This is a great upgrade from my old microwave.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shasha56
from Tampa, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love this microwave oven!! Could not have asked for such a beautiful appliance, which is an exceptional addition to my kitchen.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: NCUtah
from Ogden, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our old microwave finally wore out. We read reviews in the LG unit and saw great customer satisfaction. We dealt with a local appliance professional who gave us great advice and help. The options and settings are much improved over our previous microwave from a different manufacturer.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fingerprint Free
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how easy it is to use! No fingerprints is a plu!
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Hoss20
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installed new LG microwave oven April, 2021. Stopped working in November, 2021 and could not be repaired because parts are not available. It’s now January, 2021 and this issue is still not resolved . Very disappointing.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Daphane , LGE Social Media, January 21, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: jeri8
from Oklahoma City
Verified Purchase:Yes
[This review was collected as part of a promotion.] I fought a counter top microwave in a tiny kitchen for years. This opened up all my counter space!
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pump2
from Tequesta, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far the best microwave I have ever used. It is simple to operate and using it is a joy!
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com