[This review was collected as part of a promotion.] I would like to know why clamp that holds the rack melted
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Daphane , LGE Social Media, February 15, 2022
Not sure about how or causes that would have resulted in the clamp melting. We’d like to gather more information about your case to see if we can help. Contact LG Customer Support via private message on Facebook or Twitter @LGUSSupport and use #VOC in your first message. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service, replacement or return authorizations. We apologize for any inconvenience this has caused. ^Daphane
[This review was collected as part of a promotion.] The touch screen doesn’t work well at all. Some work some don’t.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, February 7, 2022
David thank you for letting us know. I see that due to a part delay that the retailer decided to exchange this out for you. We apologize for any inconvenience this has caused you. ^Jennifer
[This review was collected as part of a promotion.] We are extremely happy with it. It fits our needs perfectly. we love the looks of if in our kitchen. The installer did a super job!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great until it died
on February 8, 2022
Posted by: klaw66
from Cloverdale OR
[This review was collected as part of a promotion.] We loved the features and convenience of this product, but it only survived two years of below average usage levels. Cost to repair more than the original cost.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Jennifer, Social Media, February 9, 2022
Sorry to see that your microwave needed repair. Thank you for taking the time to share your feedback. ^Jennifer
[This review was collected as part of a promotion.] This microwave goes perfectly in my newly updated kitchen. Contractor noted that installation was pretty simple. Easy to use and I'm happy with the power, under lighting and ease in cleaning.
[This review was collected as part of a promotion.] Have had mine since 2015, love all three appliances, very dependable, easy to use and clean microwave, stove and refrigerator
[This review was collected as part of a promotion.] I replaced my old over the oven microwave with this new LG model. So far, it has worked very well and was easy to set up.