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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: joan63
from escondido CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very satisfied with the microwave and almost all of its features. The price was great! What I don't like and I am surprised these things are a problem. The brightness of the clock needs to be bolder, the light on the inside is useless, you can't observe the cooking process and the outside light is also very dim. Yes, I would recommend this product to a friend but I would thoroughly explain to them about what I consider its shortcomings.
Pros: Style/Design, ease of use, Performance, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: KitchenUser
from Calif
Verified Purchase:Yes
[This review was collected as part of a promotion.] great addition to the other LG products cooks faster than my older microwave only one drawback the light could be brighter both in the unit and under the unit.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Works well and is nice looking
on February 13, 2020
Posted by: Esjer
from Las Vegas, NV
[This review was collected as part of a promotion.] I really like the microwave - it does everything a microwave should do and more. It has a 4 speed fan that I use often when cooking on the stove. Although I have not had to change the light on the bottom of the unit, the installer showed me how and it is so much easier than my last microwave. This microwave also has lots of "easy use" buttons for foods that are put in the microwave often. Of note - the microwave is very powerful so make sure to use the right wattage for what you are cooking. My only complaint is the small window. I am short so I can't see inside the oven when something is cooking. I have to get my small step stool...but that is a minor inconvenience. The unit is nice looking and it really is resistant to fingerprints (yay!).
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bethanne
from Lynchburg, VA
Verified Purchase:Yes
This is my first LG product . My daughter in Florida has a Lg Microwave and I love using it when I spend the cold Winter months with her.
M son installed my Microwave over the Range for me.
M son installed my Microwave over the Range for me.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: iraw
from Holden, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] I specifically bought this model to replace a similar model that had failed. Using the same model made installation very simple, as the bracket was the same and didn't need to be re-installed. The microwave works flawlessly and does everything we need done. Of high importance to us is the power of the exhaust fan which clears all the vapor from cooking. The multi-level fan also makes it easy to select just the right amount of exhaust (which also correlates to the right amount of exhaust fan noise.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Posted by: Klori
from Clinton Twp, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an lg microwave for 9 years that was perfect and we loved. It stopped working and I replaced it with this new one. I am so disappointed, it is loud when it runs, the beeping is ear piercing, and the popcorn button does not work at all, burns every time. This is the opposite experience of my last LG.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, March 5, 2020
We hate to hear that you are having issues with your microwave, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Microwave zero stars
on June 15, 2020
Posted by: nyunhappycustomer
from New york city
This us a horrible microwave. After 7 months it sparked and literally burnt out. it was repaired after waiting 6 weeks for a part to come in. that's 6 weeks without a microwave. they said it was a quirk and the repair would work. it's now 6 weeks later and the motor just blew. it started running too hot and then made a whining sound and blew. less then a year old??? I would discourage anyone from buying this microwave. I bought it to match my stov
first time I bought lg.
first time I bought lg.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^VCV, LGE Social Media, September 28, 2020
We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
3
Broke after a few months
on July 20, 2020
Posted by: Judy bau
from Bedminster, PA
Was a problem right away. Finally died. Tech came to look at it today. Tried to heat water. He didn’t have any parts with him. AND DID NOT WEAR A MASK! Was here 10 minutes. Said his boss would call me. I just want a totally new microwave!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com