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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Customer Rating
1
Broke after a year
on July 27, 2020
Posted by: Mitchell12345
from OHIO
Right when I get the year mark, it brakes.Will not heat.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, July 28, 2020
We are sorry to hear that your unit is not working properly. This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure that we offer resolutions that are consistent and fair. I am confident that we will work to provide an acceptable resolution. Thank you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Beautiful junk
on August 3, 2020
Posted by: aroma143
from California
Exactly 6 month into this. Completely dead without any prior indications
Quality
3
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 4, 2020
This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
on August 11, 2020
Posted by: ColeenA
from Yakima, WA
[This review was collected as part of a promotion.] Bought in April 2019 and not working in August 2020 (shortly after the one-year warranty lapsed).
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 12, 2020
Oh no! We are sorry your unit is not working as designed. This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
on October 26, 2020
Posted by: out of luck
from Burnsville, MN
used 13 months - not more than 5 times in a week -today heard a pop & it died. No lights or power. Would suspect the circuit board fried.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: OBern
from Miami Fl
Verified Purchase:Yes
I bought it in May 2020, in September 2020 was not working, they came 4 times to service it , still today January 13, 2021 i dont have a working microwave.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 31, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Paul Kz
from Frederick, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great improvement since my last one. Touch panel selections buttons are VERY easy to press. The above stove lights are much brighter. The fan is a little quieter. LOVE IT!!
Pros: Style/Design, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jack 16
from Bradenton,Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our second LG Microwave, we had the 1st one for 10 years then gave it
to our daughter.We also own an LG Range and a LG Washer & Dryer, my wife loves them all.
to our daughter.We also own an LG Range and a LG Washer & Dryer, my wife loves them all.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EN14
from Medina, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Large interior space.
Controls easy to operate.
Strong fan over the oven.
Controls easy to operate.
Strong fan over the oven.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com