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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: Bolor
from Erie pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] As far as a microwave works it is good the 1 real problem with this is that the lights are very dim. There is only 1 cooktop light and it sucks even after changing it to an L.E.D bulb.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Died after 3 years
on January 13, 2023
Posted by: LS10
from NJ
Disappointed with this microwave. The control panel went out within warranty and was replaced. A year and a half later, the unit has stopped working completely. I will replace with another microwave and not an LG
Pros: ease of use, Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy Bridget Joyce Galon, LG Social Media, January 17, 2023
We appreciate your open feedback.Please know that losing a customer or leaving a customer unsatisfied, is the last thing we want to happen. Rest assured, your feedback will be shared with our Product and Marketing Team to meet your expectations, and to maintain a clear vision on potential ways to refine our products and services moving forward. Thank you. ~Bridge
Written by a customer while visiting lg.com
Posted by: Lilwsky59
from Morro Bay, CA
Verified Purchase:Yes
Unlike their refrigerator….the microwave is nice. Eish the window to see in was lighter/brighter
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Amanda1023
from Stoughton Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well. 3 stars as the black stainless finishing keeps peeling.
Quality
3
Features
3
Value
3
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Posted by: KariK
from Michigan
Verified Purchase:Yes
I bought this as a replace to the initial one I bought 5 years ago when I did my kitchen renovation. I wasn’t happy to have to replace a microwave after only 5 years, but it couldn’t be fixed. I wanted it to match my other appliances so I got another one. This new one is ok. My only complaint is the effort it takes for the buttons to register a selection. IMO, it’s too hard.
Pros: Style/Design
Quality
2
Features
4
Value
4
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: MEK870
from Chicagoland, IL
Verified Purchase:Yes
Have had this microwave for about 2 years - best microwave I have ever owned - easy to keep clean
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Al2023
from North Maine Woods
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it a month ago and am very much happy with it!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: LONGTIME LG FAN
from Ogden, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old microwave has more features than this one, but wasn't looking for anything fancy, just wanted all appliances to match. Love the black stainless steel color.
Pros: Quality, Style/Design
Quality
5
Features
3
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
Your many positive comments are really appreciated and thank you for taking time out to make them. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! It gives us much pleasure to know that you've chosen us for your cooking needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com