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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: tmadia43
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second time I have purchased this microwave from LG. I purchased my first one two years ago for my former home and re-ordered it again when I relocated. Loved the former and I am happy with my new LG microwave.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bev32
from Tampa fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace my 15 year old our microwave. I love all the features especially the easy clean feature only wish the clock was a little bigger but that’s a small thing compared to this beautiful appliance
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RyGuy67
from Mission Viejo, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The numbers and labeling started to wear off in less than 6 months. They did repair it and replace the panel, but that shouldn’t be happening.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 18, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: SHA21
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this microwave in Sept 2021. I like everything about the microwave except for one thing, the exhaust fan. Even though it has several levels, including turbo, it will barely keep a paper towel sucked up to the vents. The flow is terrible. When cooking anything to a boil on the front burners of our LG stove, the fan will not pull the steam toward the vents, and it goes straight up. This causes the front of the micro and the cabinets above to get wet with condensation. We are very satisfied with all the other LG items in our home, Stove, Dishwasher, Refrigerator, Washer, Dryer, and TV, but disappointed in this important feature of the microwave.
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
3
Response from lg.comBy Jennifer, Social Media, February 1, 2022
Sven we apologize that our microwave venting does not match your expectations and recommend further troubleshooting be done to improve the issue. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Becca07
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the easy touch buttons and lack of finger prints left behind
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Spa9897
from Twin Cities Mn
Verified Purchase:Yes
The interior light is pathetic. Good size. Easy to use.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mountain High
from Fraser, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this over the range microwave based on the features and look. Not many choices in black stainless from any mfg'r but this one had everything I was looking for. I would give it 5 stars but the MW stopped heating after about 3 months. I called LG custimer support who did a fantastic job both with their fast response getting back to me and getting a service repairman here quickly to fix it. It turned out to be a blown fuse so not a big deal. The MW works just fine now. If nothing else happens in the next year, then LG will get the fifth star!
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Elliston va
Verified Purchase:Yes
I bought a microwave in January and its already not working and its been about 4 weeks nobody has been here to fix it or even check it out
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Jennifer, Social Media, May 12, 2022
Nancy, it appears that we are struggling to find a servicer in your area and need to initiate the Letter of Authorization (LOA) process for you so that you can select your own technician. However we need to move to a platform that supports back and forth messaging. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can get this completed for you. Thanks. ^Jennifer
Written by a customer while visiting lg.com