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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product.
(
1,535 out of
1,784)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Posted by: Anonymous
from Simi Valley, CA 93063
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although this works mechanically, there are no spacers for the sides that will fit the space—I can’t find new ones to match up with the stainless steel oven NOTHING FITS! How can you help me? NO ONE ELSE CAN! If you could help me find the right pieces, it would help. I CANNOT!
No, I would not recommend this to a friend.
Response from lg.comBy Jennifer, Social Media, May 19, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to order you the parts you need. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
3
Love Microwave Features-Purchased same failed unit
on June 13, 2022
Posted by: Paulbp
from Piscataway, NJ
Verified Purchase:Yes
Purchased the same unit in 2019 - failed in 2022. The magnetron failed - noise and no heating. 2 years on parts and service and 10 years on magnetron back in 2019. Service was expensive - so went for new unit. Researched - reviews old and new still very good. So purchased again. Same bracket, same screw holes on top. Quick replacement. 2022 unit is now 1 years parts and service. Still 10 years on magnetron. Obviously love the unit to purchase twice - features, look - control across the bottom - easier for all to reach.
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, June 14, 2022
Thank you for the feedback and for being a part of the LG Family.^Sandy
Written by a customer while visiting lg.com
Posted by: Pat 822
from Ellenton,Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] My purchase of this particular model was a great choice in replacing my last 12 yr. old LG. I stayed with LG because of the longevity of my previous model and the excellent price on the new one. I also chose stainless steel over black this time and am very pleased. Cleans up very nicely. My only issue was it would make a rubbing sound when I used it. After checking various possible reasons, discovered it was the carousel plate. I replaced it with the plate from my previous model (about an inch smaller) and voila! problem solved!! So LG, replace this plate with a smaller version and no more issues.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Urbandale Iowa
Verified Purchase:Yes
Bought this a few months ago for a remodel. Loved the look!
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Melbourne fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the feature of melting butter. I love to bake and this feature is my favorite
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ms Karen
from Smyrna, ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my microwave in 2020. It stopped heating my food. Now I have to get it replaced!
Pros: ease of use, Style/Design
Quality
1
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, July 18, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: MSU4LIF
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The incentive to write this review was to be entered in an LG contest. I bought this microwave in May 2022 as a replacement for an eight year old LG microwave that broke (the Extendavent broke and it would stop heating food). We have all LG appliances, so I just decided to roll the dice and get another LG microwave. The older LG microwave had an Extendavent. I would advise not to buy the Extendavent model because it will eventually break. So far, so good with this model. However, the current item description states that the exterior lighting is a 50W LED and the interior lighting is 30W incandescent. That information is incorrect unless the model has been recently updated. The same model we bought came with a halogen bulb for the exterior lighting, which was disappointing. The interior bulb was a 30W appliance bulb. The QuietPower Ventilation System is not quiet, but it is strong. Honestly, I would not expect a strong ventilation system to be quiet. The touchpad is easy to use and it cooks and heats as expected.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Kyle Zo
from Austin, Texas
Verified Purchase:Yes
The light underneath is too dim. I get inconsistent warming of the food. The interior is too dim, and the window on the door is so dark and small that you can't see what's inside. I was expecting a lot more from LG.
Quality
1
Features
2
Value
2
Response from lg.comBy JaNika Wiley, Social Media, September 26, 2022
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com